AlertOps From $8/mo · Free plan 9.4 Visit SolarWinds Incident Response
solarwinds.com
Spec sheet
- Purpose
- The product brings alerts together and supports incident management from alert consolidation through resolution.Read 5 Oct 2026 · solarwinds.com
- Intended users
- The pricing FAQ describes product users as engineers, site reliability engineers, systems engineers, or others who handle incident management and on-call.Read 5 Oct 2026 · solarwinds.com
- Integrations
- The integrations page lists a public API, email, outgoing webhooks, and a Terraform provider.Read 5 Oct 2026 · solarwinds.com
- Security
- SolarWinds says it maintains compliance with industry-standard security and regulatory frameworks and directs customers to its Trust Center for controls and certifications.Read 5 Oct 2026 · solarwinds.com
- Support
- The company site lists technical support, documentation, training, and a user community as customer resources.Read 5 Oct 2026 · solarwinds.com
- Headquarters
- Austin, Texas, United StatesRead 28 Sep 2026 · solarwinds.com
- Founded
- 1999Read 28 Sep 2026 · solarwinds.com
- Alert handling
- Alert correlation and enrichment filters noise, reduces duplicates, and adds context to alerts.Read 5 Oct 2026 · solarwinds.com
- Automation and AI
- The Enterprise plan includes AI-generated incident summaries and incident suggestions, while the product also offers automation features.Read 5 Oct 2026 · solarwinds.com
- Collaboration
- Responders can use mobile alerts, Slack or Microsoft Teams integrations, incident notes, and shared timelines to coordinate response.Read 5 Oct 2026 · solarwinds.com
- Enterprise integration
- The Enterprise plan includes bidirectional ServiceNow sync.Read 5 Oct 2026 · solarwinds.com
- On-call
- It provides schedules, escalations, and SMS and voice notifications for on-call response.Read 5 Oct 2026 · solarwinds.com
- Plan limit
- Stakeholder licenses are available only on Premium and Enterprise; Premium includes up to 10 stakeholders and Enterprise allows unlimited stakeholders at no additional cost.Read 5 Oct 2026 · solarwinds.com
- Service reliability
- Premium includes a service graph and SLO tracker for service visibility and reliability tracking.Read 5 Oct 2026 · solarwinds.com
- Trial limit
- The 14-day trial includes all product features and is limited to 100 combined phone and SMS notifications.Read 5 Oct 2026 · solarwinds.com
- Users
- The plan comparison page states that all three plans support unlimited users.Read 5 Oct 2026 · solarwinds.com
Plans and prices
Pro $15 a year per user/month, billed annually Unlimited email and push · SMS/voice notification limits vary by region; additional notifications cost extra · 14-day trial Read 5 Oct 2026 · solarwinds.com
Premium $24 a year per user/month, billed annually 1 year data retention · Unlimited SMS and voice notifications · Up to 10 stakeholders at no extra charge · 14-day trial Read 5 Oct 2026 · solarwinds.com
Enterprise Priced on request Custom pricing Unlimited data retention · Unlimited stakeholders at no additional cost · Live Call Routing add-on · 14-day trial Read 5 Oct 2026 · solarwinds.com
Where Specifiction places it
- Alert Management Software#16 of 367.9
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