SatisMeter vs Starred
SatisMeter
satismeter.comStarred
starred.comSide by side
| Figure | SatisMeter | Starred |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Customer Satisfaction Software | 8.2 (#6) | 6.6 (#17) |
| Purpose | SatisMeter collects customer feedback to help teams understand customers and improve products and services. | Starred collects structured candidate feedback across the hiring journey so talent acquisition teams can track cNPS and improve hiring processes. |
| Security | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. | Starred says it is ISO 27001 certified and describes encrypted data in transit and at rest, role-based access, and multi-factor authentication. |
| Support | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. | Starred describes implementation and ongoing help from a Customer Success team, live chat support, and Quarterly Business Reviews. |
Plans
In their own words
SatisMeter
SatisMeter gathers customer feedback through surveys intended to help teams understand customers and improve products or services. Templates cover NPS, CSAT, CES, and product-market-fit surveys, with varied question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys based on events, schedule recurring surveys, and use throttling and sampling to limit over-surveying. Channels listed include web, in-app, email, iOS, and Android. Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; APIs and webhooks are also available for custom connections. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan allows 25 responses per month. Growth costs $199 per month for 1,000 responses, and paid survey delivery pauses at the monthly response limit until the next billing period. Premium support is included in every plan.