SAWIN Service Automation vs Zuper
SAWIN Service Automation
sawinpro.com
Zuper
zuper.coSide by side
| Figure | SAWIN Service Automation | Zuper |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Plumbing Software | 7.2 (#28) | 8.4 (#10) |
| Security | SAWIN says it follows generally accepted industry standards to protect personal and financial information during transmission and after receipt, while noting it cannot guarantee absolute security. | Zuper states that it is ISO/IEC 27001:2022 certified and SOC 2 Type II compliant. |
| Support | The company site lists 800-774-7230, and customer testimonials describe contacting SAWIN support for help with issues. | Zuper’s product capabilities page says support is available through its online help center, email, and phone, with live demos and onboarding assistance. |
Plans
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
SAWIN Service Automation
SAWIN Service Automation is field service management software for plumbing and other home-service contractors. Its workflows cover scheduling, dispatching, invoicing, payroll, time management and reporting. Technicians using the mobile application can receive assignments, view directions, add photos and notes, capture signatures and send invoices. SAWIN synchronizes customers, products, services, deposits, invoices and payments with QuickBooks; SAWIN Enterprise also names Sage Intacct. GPS fleet tracking shows vehicle locations in real time and can share technician ETAs with customers. Contractors can manage maintenance agreements, recurring appointments and field-service memberships. Phone-system interfaces can book work orders for incoming calls. Enterprise is described as a self-hosted platform with a financial and accounting backend for commercial and residential HVAC, plumbing, electrical and other field-service businesses. MobileTech is listed for Android and iPhone or iPad. Pricing is on request.