ScreenMeet Remote Support vs SmartCode VNC Manager
ScreenMeet Remote Support
screenmeet.comSmartCode VNC Manager
s-code.comSide by side
| Figure | ScreenMeet Remote Support | SmartCode VNC Manager |
|---|---|---|
| Price from | $49/mo | $4.92/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 12 |
| Spec score · Remote desktop software | 9.1 (#10) | 7.9 (#77) |
| Free plan | No | No |
| Platform requirements | The documentation lists Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+; IPv6 and multi-user environments are unsupported. | The download page lists Windows 7/8.x/10/11 and Windows Server 2008 R2–2025 platforms, with 32-bit and 64-bit downloads. |
| Purpose | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. | SmartCode VNC Manager is designed for remote desktop access, endpoint management and helpdesk environments. |
| Supported platforms | desktop,mobile,browser | Windows 7/8.x/10/11; Windows Server 2008 R2–2025 |
| Trial | The FAQ states a free 14-day trial without a credit card; ServiceNow documentation separately describes a fully functional 30-day trial. | The trial is fully functional and expires after 21 days; a registration key converts the installed trial into the full version after purchase. |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
SmartCode VNC Manager
- Standard Edition — Single Administrator, 1 year$58.99 a year
- Standard Edition — Single Administrator, 3 years$162.99 a year
- Standard Edition — Multi Site, 1 year$700 a year
- Enterprise Edition — Single Administrator, 1 year$129.99 a year
- Enterprise Edition — Single Administrator, 3 years$329.99 a year
- Enterprise Edition — Single Site, 1 year$1,280 a year
- Enterprise Edition — Multi Site, 1 year$2,499 a year
- Standard Edition — Single Administrator$58.99, paid once
- Enterprise Edition — Single Administrator$129.99, paid once
- Standard Edition — Multi Site$700, paid once
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
SmartCode VNC Manager
SmartCode VNC Manager has no write-up on Specifiction yet; its figures are above.