ScreenMeet Remote Support vs Splashtop
ScreenMeet Remote Support
screenmeet.com
Splashtop
splashtop.comSide by side
| Figure | ScreenMeet Remote Support | Splashtop |
|---|---|---|
| Price from | $49/mo | $2.50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 13 |
| Spec score · Remote desktop software | 9.1 (#10) | 9.0 (#12) |
| Spec score · Remote support tools | 8.8 (#9) | 8.7 (#11) |
| Spec score · Remote Support Software | 8.7 (#10) | 8.2 (#23) |
| Company history | The company says co-founders Ben Lilienthal and Eugene Abovsky began developing its platform-native approach in 2015. | Splashtop is celebrating 20 years |
| Founded | 2015 | 2006 |
| Free plan | No | Yes |
| Headquarters | United States | Cupertino, California, United States |
| Integrations | Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium. | Enterprise includes SSO integration, APIs, Connector, and Wacom Bridge is available in Performance |
| Security controls | The product offers consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. | Security features include 2FA, endpoint MFA, audit logging, and end-to-end encryption |
| Session recording | Yes | Session recording is included in Pro and available as a cloud feature in Enterprise |
| Supported platforms | desktop,mobile,browser | Windows,macOS,Linux,Chromebook,iOS,Android |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Splashtop
- Solo$6 a month
- Pro$8.25 a month
- Performance$13 a month
- EnterprisePriced on request
- Remote Support - SOS$22 a month
- Remote Support - EnterprisePriced on request
- Classroom Cloud$29.99 a year
- Mirroring360 Pro$29.99 a year
- Autonomous Endpoint ManagementPriced on request
- Bitdefender GravityZone EDRPriced on request
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
Splashtop
Splashtop provides remote access to computers and mobile devices across Windows, macOS, Linux, Chromebook, iOS, and Android. Access is available from any device, with both cloud and selected self-hosted options. Listed capabilities include file transfer, session recording, managed devices, and mobile apps. Security controls include 2FA, endpoint MFA, audit logging, and end-to-end encryption; the company also cites SOC 2, SOC 3, ISO/IEC 27001, and GDPR. Pro includes role and access management, up to 10 computers per license, and up to three users connecting to one computer. Performance adds 4:4:4 color accuracy, 240 FPS capability, high-fidelity audio, remote stylus and Wacom Bridge support, and USB passthrough. Enterprise lists SSO, granular controls, scheduled access, SIEM logging, IP whitelisting, APIs, and cloud recording. Solo costs $6 a month billed annually at 72 USD for one user and up to two computers. Pro is $8.25 a month per user billed annually at 99 USD; Performance is $13 a month per user billed annually at 149 USD. Free trials are listed.