ScreenMeet Remote Support vs TSplus Remote Access
ScreenMeet Remote Support
screenmeet.comTSplus Remote Access
tsplus.netSide by side
| Figure | ScreenMeet Remote Support | TSplus Remote Access |
|---|---|---|
| Price from | $49/mo | $0.38/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Remote desktop software | 9.1 (#10) | 8.4 (#47) |
| Free plan | No | No |
| Headquarters | United States | France |
| Purpose | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. | TSplus Remote Access delivers remote desktop access and Windows application delivery, including web-enabling legacy applications. |
| Support | ScreenMeet advertises 24x7 global support, implementation guidance and ongoing platform optimization. | The maker directs customers to its knowledge base, user guides, deployment support emails, and support team for help deploying the product. |
| Supported platforms | desktop,mobile,browser | Windows,macOS,Linux,iOS,Android,web browsers |
| Trial | The FAQ states a free 14-day trial without a credit card; ServiceNow documentation separately describes a fully functional 30-day trial. | The free trial is fully featured for 15 days and is limited to five users; the download page says no credit card is required. |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
TSplus Remote Access
- Enterprise Edition$4.50 a year
- Desktop Edition$200, paid once
- Web Mobile Edition$275, paid once
- Enterprise Edition$315, paid once
- Enterprise Edition$5 a month
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
TSplus Remote Access
TSplus Remote Access has no write-up on Specifiction yet; its figures are above.