ScreenMeet Remote Support vs Virtual Desktop
ScreenMeet Remote Support
screenmeet.comVirtual Desktop
vrdesktop.netSide by side
| Figure | ScreenMeet Remote Support | Virtual Desktop |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 2 |
| Spec score · Remote desktop software | 9.1 (#10) | 7.5 (#116) |
| Free plan | No | No |
| Headquarters | United States | Los Angeles, California, United States |
| Purpose | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. | Virtual Desktop connects wirelessly to a computer so users can browse the web, watch movies, play games on a giant virtual screen, or stream PCVR games. |
| Support | ScreenMeet advertises 24x7 global support, implementation guidance and ongoing platform optimization. | The maker directs users to its FAQ and Discord for help; Google Play lists [email protected] as the support email. |
| Supported platforms | desktop,mobile,browser | Windows,macOS,Meta Quest,Pico,HTC Vive,Play for Dream MR,Samsung Galaxy XR,Android |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Virtual Desktop
- Virtual Desktop ClassicPrice not published
- Virtual Desktop$24.99, paid once
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
Virtual Desktop
Virtual Desktop has no write-up on Specifiction yet; its figures are above.