ScreenMeet Remote Support vs XP/VS Terminal Server
ScreenMeet Remote Support
screenmeet.comXP/VS Terminal Server
thinstuff.comSide by side
| Figure | ScreenMeet Remote Support | XP/VS Terminal Server |
|---|---|---|
| Price from | $49/mo | $54/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 22 |
| Spec score · Remote desktop software | 9.1 (#10) | 8.0 (#73) |
| Company history | The company says co-founders Ben Lilienthal and Eugene Abovsky began developing its platform-native approach in 2015. | Thinstuff says it launched in 2005 and focuses on affordable remote desktop solutions for secure remote access to Windows systems. |
| Founded | 2015 | 2005 |
| Free plan | No | No |
| Headquarters | United States | Bratislava, Slovakia |
| Support | ScreenMeet advertises 24x7 global support, implementation guidance and ongoing platform optimization. | Professional support subscription benefits include remote support and technical resources, with telephone or email response within 24 business hours during an 8-hour, 5-day business week. |
| Supported platforms | desktop,mobile,browser | Windows |
| Trial | The FAQ states a free 14-day trial without a credit card; ServiceNow documentation separately describes a fully functional 30-day trial. | Thinstuff offers a free 14-day trial, and states that importing a license after the trial requires no reinstall. |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
XP/VS Terminal Server
- Lite — 1 connection$54 a month
- Lite — 3 connections$122 a month
- Lite — 5 connections$176 a month
- Lite — 10 connections$243 a month
- Lite — unlimited connections$405 a month
- Standard — 1 connection$145 a month
- Standard — 3 connections$348 a month
- Standard — 5 connections$428 a month
- Standard — 10 connections$566 a month
- XP/VS Terminal Server Lite — 1 connection for 1 server€44, paid once
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
XP/VS Terminal Server
XP/VS Terminal Server has no write-up on Specifiction yet; its figures are above.