ScreenMeet Remote Support vs Xtralogic RDP Client for Chrome
ScreenMeet Remote Support
screenmeet.comXtralogic RDP Client for Chrome
xtralogic.comSide by side
| Figure | ScreenMeet Remote Support | Xtralogic RDP Client for Chrome |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 7 |
| Spec score · Remote desktop software | 9.1 (#10) | 7.9 (#81) |
| Free plan | No | No |
| Purpose | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. | The client connects from Chrome OS computers over the Internet to Windows computers using Microsoft Remote Desktop Protocol. |
| Remote control | Agents can access and control supported end-user devices from their ITSM or CRM workspace. | During a connection, users can see the remote computer's screen and control it with mouse and keyboard. |
| Support | ScreenMeet advertises 24x7 global support, implementation guidance and ongoing platform optimization. | Technical support is available by email at [email protected], and the support page asks users to include the app version and a detailed problem description. |
| Supported platforms | desktop,mobile,browser | Chrome OS |
| Trial | The FAQ states a free 14-day trial without a credit card; ServiceNow documentation separately describes a fully functional 30-day trial. | A 30-day trial starts automatically after an individual user installs the app; volume license trials are available by contacting support. |
Plans
ScreenMeet Remote Support
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Xtralogic RDP Client for Chrome
- Volume license: 5–99 usersPrice not published
- Volume license: 100–999 usersPrice not published
- Volume license: 1,000+ usersPrice not published
- Volume license (1000 and more users)$11.99 a year
- Volume license (100–999 users)$13.49 a year
- Volume license (5–99 users)$14.99 a year
- Individual license$29.99 a year
In their own words
ScreenMeet Remote Support
ScreenMeet Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. Its tools include remote access and control, screen sharing, file transfer, diagnostics, and unattended support, along with multi-monitor support, session transfer, annotation, and session recording. AI session summaries generate case notes, while Agent Assist offers real-time troubleshooting recommendations. The product runs inside ServiceNow, Salesforce, and Tanium workflows; sessions can launch from those interfaces and activity can be documented in incidents or tickets. Security controls include consent tracking, audit trails, geo-fencing, and configurable data and file storage locations. ScreenMeet says it maintains annual SOC 2 Type 2 and ISO 27001 certifications and supports GDPR compliance. Its security document describes TLS and DTLS 1.2+ encryption in transit and AES-256 for sensitive data at rest. It supports desktop, mobile, and browser access, as well as API. The stated requirements include Windows 11, Windows Server 2022 and 2025, macOS 15 and 26, Ubuntu 18.04.3+, Red Hat 7.6+, iOS 12.3.x+, and Android 13+. Pricing is on request; a 14-day trial is listed.
Xtralogic RDP Client for Chrome
Xtralogic RDP Client for Chrome has no write-up on Specifiction yet; its figures are above.