Screention vs Usersnap

Screention is a desktop screenshot tool for capturing, annotating, styling, extracting text from, and sharing screenshots. Its capture overlay lets users select screen regions precisely and see pixel dimensions as they work. Annotation options include arrows, shapes, blur, highlighting, 12 preset colors, undo, and redo. Screenshots can be styled with solid or gradient backgrounds, padding, rounded corners, and shadows, then exported as PNG. On-device OCR extracts English text, and QR codes and common 1D barcodes can be scanned without sending images to a cloud service. Captures stay local unless users choose to upload one and copy a view link. A local gallery offers date sorting, search, previews, notes, and clipboard copying. The free plan is free and includes unlimited screenshots, basic annotations, local storage, and standard quality export. Windows, macOS, and Linux are supported; listed requirements include Windows 10/11, macOS 11+, and Linux builds for Debian/Ubuntu, Fedora/RHEL, and AppImage. No account, subscription, or email is required to download or use it. The privacy policy says technical device and usage information may be collected, with possible third-party analytics.

Usersnap is a product evidence platform that gathers customer signals for product decisions. Users can annotate screenshots and record screen video with audio to explain issues. Feedback collection includes CSAT, NPS, polls, and thumbs-up/down surveys, with conditional questions and targeted audiences. AI tools summarize feedback, identify urgent issues and frequently requested topics, and suggest replies. Integrations include Zoom, Gong, Intercom, ServiceNow, Jira, Asana, Linear, Azure DevOps, and Zendesk. Two-way status synchronization is available for Jira, Jira Product Discovery, Azure DevOps, Asana, and Linear. A Chrome and Firefox extension captures screenshots without a widget on the target site. iOS and Android SDKs support forms and surveys, but not screen capture or annotation. The cloud service runs in European AWS data centers and names SOC 1, SOC 2, and ISO 27001 certifications for those centers. Plans start at $49 a month, billed €49 /month.