Scrubix vs The Customer Factor
Scrubix
scrubix.co.ukThe Customer Factor
thecustomerfactor.comSide by side
| Figure | Scrubix | The Customer Factor |
|---|---|---|
| Price from | £9.99/mo | $34.95/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Window Cleaning Software | 8.8 (#4) | 7.3 (#26) |
| Integrations | Documented connections include Stripe, GoCardless, Gmail through Google OAuth and connected bank data for reconciliation. | The product supports QuickBooks Desktop and Online, Google Maps, Google Calendar, website lead-form syncing and automated text messaging through an unnamed partner. |
| Payments | Payment features include Stripe Direct Debit account connection, single and bulk mandate invites, invoice payment links and webhook payment-status updates. | The features page names Square, Stripe and Worldpay as integrated credit card processors and describes customer invoice-payment links. |
| Security | The maker lists biometric lock options, two-step authentication and role-based access controls. | The privacy policy says sensitive or credit information is encrypted using SSL and access to personal information is restricted; it also states the company does not use vulnerability scanning or PCI-standard scanning. |
Plans
Scrubix
- Scrubix AppFree
- Scrubix AppFree
- Dedicated SMS Number£9.99 a month
- SMS creditsPrice not published
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
Scrubix
Scrubix combines jobsheets, customer records, invoicing, reminders, staff tracking, messaging and payment collection for UK service businesses. Teams can assign round jobs, view mapped jobs, control route order, use route optimisation and track work through a completion pipeline. Users can create and send quote and invoice PDFs, use overdue and reminder workflows, and apply email templates and branding. Messaging includes email threads, SMS history, templates, reminders and attachments. Payment tools connect Stripe Direct Debit accounts, support individual and bulk mandate invitations, and provide invoice payment links and payment-status updates. Listed payment methods include Apple Pay, Google Pay, Visa, Mastercard, Klarna and Clearpay; Klarna and Clearpay are available at eligible checkouts. Finance features include bank CSV import and export, transaction import, reconciliation, a review workspace and an accounting summary. Staff features include a live location map and recent location history. The free plan includes core app features, unlimited customers and team users. SMS credits cost £3.55 as a one-time purchase; a dedicated UK number is optional at £9.99 a month.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.