SecureShieldPay vs Verifi
SecureShieldPay
secureshieldpay.comVerifi
verifi.comSide by side
| Figure | SecureShieldPay | Verifi |
|---|---|---|
| Price from | $239/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 0 |
| Spec score · Chargeback Management Software | 7.5 (#12) | 7.0 (#21) |
| Founded | 2022 | 2005 |
| Headquarters | New York, New York, United States | Los Angeles, California, United States |
| Product | SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in an AI-native chargeback management platform. | Verifi provides post-purchase solutions to prevent and resolve disputes and recover revenue lost to chargebacks. |
| Representment | AI drafts rebuttal letters and attaches evidence, with a certified specialist reviewing and signing off before filing. | Verifi’s dispute experts manage chargeback representment to maximize wins and recover revenue. |
| Support | Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support. | Verifi lists a support phone number and gives support hours as 24/7 on its seller solutions page. |
Plans
SecureShieldPay
- Starter$299 a month
- Growth$899 a month
- Starter$2,868 a year
- Growth$8,628 a year
- EnterprisePriced on request
In their own words
SecureShieldPay
SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in a chargeback management platform available through web and API. Its analytics module ingests dispute data from more than 50 processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU. AI drafts rebuttal letters and attaches evidence; a certified specialist reviews and signs off before filing. The service coordinates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions. Integrations listed include payment processors, card networks and commerce platforms; CSV or SFTP feeds are available for legacy processors. The company says data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging, and says it maintains SOC 2 Type II and PCI DSS Level 1 controls. Starter costs $299 a month for up to 200 disputes and two processors, plus a 12% success fee on recovered funds. Growth costs $899 a month for up to 1,500 disputes and unlimited processors, also with a 12% success fee. A free trial is available; the service does not warrant specific dispute outcomes.
Verifi
Verifi provides post-purchase payment protection and dispute management for merchants, issuers, and acquirers. Its services cover prevention, automated deflection, dispute resolution, alerts, evidence preparation, and chargeback representment. Order Insight shares transaction details with cardholders and issuers, can display digital receipts in banking apps or portals, and gives issuer call-center agents enhanced information. Systematic Dispute Deflection uses Visa Compelling Evidence 3.0 to address qualifying disputes before chargebacks. CDRN gives merchants 72 hours to initiate credits for Visa and non-Visa disputes before filing. Rapid Dispute Resolution automatically resolves Visa disputes through customizable rules, while its Decision API lets merchants choose which cases to accept. Verifi says its network covers Visa, Mastercard, Discover, and American Express, with connections to more than 60 acquirers and solution providers. It serves clients from startups to Fortune 500 companies. Pricing is available on request.