SecurityTrax vs Standara
SecurityTrax
securitytrax.comStandara
standara.aiSide by side
| Figure | SecurityTrax | Standara |
|---|---|---|
| Price from | $0.15/mo | $49.99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Security System Installer Software | 7.7 (#11) | 7.7 (#13) |
| AI features | SecurityTrax Intelligence includes an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. | Built-in AI includes a plain-English assistant, semantic search, email and document processing, and automated job suggestions. |
| Customer management | The platform supports lead records, credit checks, quotes, lead-to-customer conversion, customer histories, equipment, messages, and parent-child relationships. | The platform stores customer details, site-specific equipment records, and service history, and supports automated follow-ups and service reminders. |
| Headquarters | Tysons, Virginia, United States | Inverness, Illinois, United States |
| Integrations | Listed connections include monitoring providers and dealer programs, Alarm.com, QuickBooks Online, payment and financing services, SMS via Twilio, eDocs, equipment vendors, and the SecurityTrax API. | Standara lists QuickBooks Online, Google Workspace, Microsoft 365, and central station integrations. |
| Purpose | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. | Standara is field service management software built for alarm, security, and fire/life-safety companies, with native recurring monthly revenue billing. |
| Support | AI-guided self-service support and documentation are included, and the company offers live online training sessions. | The plan includes email and phone support, and the site lists weekday support hours of 8am–8pm CST. |
Plans
SecurityTrax
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
In their own words
SecurityTrax
SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.