SecurityTrax vs Tradescraft

SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.

Tradescraft is job-management software for trades businesses, organizing quoting, scheduling, dispatch, safety records, invoicing and payments around each job. Teams can track enquiries, accept quotes online, manage recurring jobs, use checklists and connect calendar feeds. An operations map brings jobs, crew locations and shared GIS overlays together. The product also covers stock, purchase orders, staff and subcontractors, timesheets, vehicle compliance, inspections, contracts and equipment catalogs. Safety records can reflect country requirements, with incident reporting and optional checks before dispatch. Xero supports sales-invoice syncing and payment reconciliation, and supplier bills and purchase orders can be sent to it; Xero is unavailable for US accounts. Tradescraft is listed for Australia, New Zealand and the United States, with features and pricing varying by country. It runs on Android, iOS and web, but photo or signature evidence for pre-start checks must be completed in the browser field view rather than the native app. The Core plan is A$29 per user per month, billed monthly, with unlimited jobs, customers and sites. A free trial is available.