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SPECIFICTION
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Sendbird Chat vs ZEGOCLOUD In-app Chat

Sendbird Chat

sendbird.com

ZEGOCLOUD In-app Chat

zegocloud.com

Side by side

FigureSendbird ChatZEGOCLOUD In-app Chat
Price from$349/mo$449/mo
Free plan—Yes
Free trialYes—
Open source——
WebYesYes
Windows—Yes
macOS—Yes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published43
Spec score · Chat Api7.9 (#9)7.9 (#13)
Spec score · Chat APIs7.9 (#17)7.9 (#21)
ComplianceSendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.ZEGOCLOUD lists ISO/IEC 27001:2013, ISO/IEC 27701:2019, ISO/IEC 27018:2019, CMMI Level 3, and GDPR compliance.
Founded20132015
SecuritySendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.The product page states that communication uses TLS and AES256 encryption and that ZEGOCLOUD does not process or store customer privacy data.
SupportThe product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers.ZEGOCLOUD offers a Developer support plan at $0/month with a stated response time under 24 hours and ticket/email support.

Plans

Sendbird Chat

  • Free trialFree
  • Starter 5K$349 a month
  • Pro 5K$499 a month
  • EnterprisePriced on request

Sendbird Chat pricing →

ZEGOCLOUD In-app Chat

  • BasicFree
  • Pro$449 a month
  • EnterprisePriced on request

ZEGOCLOUD In-app Chat pricing →

In their own words

Sendbird Chat

Sendbird Chat has no write-up on Specifiction yet; its figures are above.

Visit sendbird.com

ZEGOCLOUD In-app Chat

ZEGOCLOUD In-app Chat has no write-up on Specifiction yet; its figures are above.

Visit zegocloud.com