Sendcloud vs Sendflex
Sendcloud
sendcloud.comSendflex
sendflex.comSide by side
| Figure | Sendcloud | Sendflex |
|---|---|---|
| Price from | €280.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Parcel Management Software | 8.1 (#12) | 7.0 (#30) |
| Headquarters | Eindhoven, Netherlands | Westborough, Massachusetts, United States |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | The partner page names Amazon Shipping, Deposco, FlavorCloud, FulfillmentIQ, Logiwa, Manhattan, Paccurate, Parcel Perform, Tech Mahindra, and Transportation Insight. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | Sendflex is a parcel Transportation Management System designed to optimize parcel logistics from order to delivery. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | The platform page says Sendflex is SOC 2 Type II certified and uses continuous deployment; its privacy policy says data in transit and at rest is encrypted. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The service agreement provides technical support by email during normal business hours, 9 a.m. to 6 p.m. Eastern on business days, excluding listed holidays. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.