Sendcloud vs ShipHawk
Sendcloud
sendcloud.comShipHawk
shiphawk.comSide by side
| Figure | Sendcloud | ShipHawk |
|---|---|---|
| Price from | €280.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 1 |
| Spec score · Order Tracking Software | 8.1 (#7) | 7.8 (#14) |
| Spec score · Shipping Software | 8.2 (#11) | 7.8 (#13) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | ShipHawk provides open shipping APIs for actions including rate comparison, proposed shipments, and order creation, combination, and cancellation. |
| Founded | 2012 | ShipHawk says it was founded on October 16, 2012. |
| Headquarters | Eindhoven, Netherlands | Santa Barbara, California, United States |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | ShipHawk lists ERP integrations for NetSuite, Acumatica, Infor, Microsoft Dynamics, Sage, and SAP, and says it can integrate with any ERP through direct integration, middleware, or API. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | ShipHawk offers a unified warehouse and fulfillment platform with warehouse management, advanced shipping, in-cart rating, audit and reconciliation, dimensioning, and analytics. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | Its terms state that it maintains administrative, physical, and technical safeguards for customer data and will notify customers of a confirmed security breach within 72 hours. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The technical support program includes operational assistance, platform administration support, access to a ticketing system, documentation, release notes, and remote training. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.