Sendcloud vs ShipStation
Sendcloud
sendcloud.com
ShipStation
shipstation.comSide by side
| Figure | Sendcloud | ShipStation |
|---|---|---|
| Price from | €280.10/mo | $14.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Shipping Software | 8.2 (#11) | 7.6 (#20) |
| Spec score · Parcel Management Software | 8.1 (#12) | 7.6 (#22) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | ShipStation offers APIs for shipping, rate comparison, order consolidation, address validation, checkout, tracking, and analytics. |
| Carriers | Sendcloud says it connects users to more than 170 international carriers. | Listed carrier connections include USPS, UPS, FedEx, DHL, Canada Post, Royal Mail, and Australia Post. |
| Founded | 2012 | 2011 |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | Listed store and marketplace integrations include Shopify, WooCommerce, BigCommerce, Amazon, Walmart, Etsy, and TikTok Shop. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | ShipStation says it uses TLS to encrypt request and response data. |
| Shipping workflow | The platform imports order details and lets users select delivery options and create labels individually or in bulk. | The platform compares parcel and freight rates, buys and prints labels, and automates batching, routing, and label printing. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The pricing page lists phone support with Standard, while the homepage advertises 24x7 support and dedicated onboarding guidance for enterprise customers. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
ShipStation
ShipStation has no write-up on Specifiction yet; its figures are above.