Sendcloud vs Shiptheory
Sendcloud
sendcloud.comShiptheory
shiptheory.comSide by side
| Figure | Sendcloud | Shiptheory |
|---|---|---|
| Price from | €280.10/mo | £39/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Shipping Software | 8.2 (#11) | 7.8 (#14) |
| Spec score · Parcel Management Software | 8.1 (#12) | 7.8 (#16) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | Shiptheory offers a REST API that connects to more than 70 supported carriers and can generate shipments, return labels, tracking updates, and rule-based bookings. |
| Founded | 2012 | 2015 |
| Headquarters | Eindhoven, Netherlands | Bristol, United Kingdom |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | The site lists integrations with ecommerce platforms including Shopify, Magento, Squarespace, BigCommerce, Etsy, and eBay, alongside carriers such as Royal Mail, USPS, FedEx, and DPD. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | Shiptheory is a shipping management platform that automates shipping for retailers through integrations and shipping rules. |
| Shipping workflow | The platform imports order details and lets users select delivery options and create labels individually or in bulk. | The platform can automatically book orders, schedule shipments, or require approval using configurable shipping rules. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The company says it provides ecommerce shipping specialists by phone, email, and live chat and reports a six-minute average response time. |
| Trial | The pricing page offers a 14-day free trial and says no credit card is required. | Shiptheory advertises a free 14-day trial and says no credit card is required. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
Shiptheory
- EARTH£39 a month
- SATURN£99 a month
- JUPITER£217 a month
- COSMOS£433 a month
- ENTERPRISEPriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
Shiptheory
Shiptheory has no write-up on Specifiction yet; its figures are above.