Sendcloud vs Track123
Sendcloud
sendcloud.com
Track123
track123.comSide by side
| Figure | Sendcloud | Track123 |
|---|---|---|
| Price from | €280.10/mo | $299/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Order Tracking Software | 8.1 (#7) | 7.9 (#11) |
| Certification | Sendcloud's security page says its platform and organization are in scope of ISO 27001 certification and references its current ISO 27001:2022 certification. | Track123 states that it is ISO 27001 certified. |
| Founded | 2012 | 2021 |
| Headquarters | Eindhoven, Netherlands | Las Vegas, Nevada, United States |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | Track123 says it offers more than 25 integrations and lists Shopify order tracking and its package-tracking API as products. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | The API page says it uses HTTPS encryption, API-key authentication, IP allowlist controls, and data masking. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The API page advertises 24/7 technical support and integration assistance. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
Track123
Track123 provides shipment tracking and management for cross-border sellers through web and API products. Its API connects to more than 1,700 global carriers through one integration, returning real-time shipment statuses, sub-statuses and exception events; webhooks can send updates. Carrier information is organized into 8 core statuses and 28 sub-statuses. The platform also offers visual logistics dashboards and transit-time optimization analysis. Its Shopify app includes branded tracking pages, order-status management, post-purchase email marketing, reports and PayPal tracking synchronization. Track123 lists more than 25 integrations. For API security, it describes HTTPS encryption, API-key authentication, IP allowlists and data masking; it also states that it is ISO 27001 certified and advertises a 99.99% uptime SLA and 24/7 technical and integration support. The Free plan costs nothing and allows 50 shipments per month. The pricing note says paid plans start at $9/mo; a free trial is also listed.