Sendcloud vs TrackingMore
Sendcloud
sendcloud.com
TrackingMore
trackingmore.comSide by side
| Figure | Sendcloud | TrackingMore |
|---|---|---|
| Price from | €280.10/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Order Tracking Software | 8.1 (#7) | 8.4 (#4) |
| Spec score · Parcel Management Software | 8.1 (#12) | 8.3 (#10) |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | Official app listings include Shopify, CSV import, WooCommerce, a tracking widget, API and Webhook connections. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | TrackingMore provides a multi-carrier tracking API for real-time package and air-cargo tracking across 1,600+ carriers and 110+ airlines. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | The homepage says TrackingMore implements SOC 2-aligned controls and complies with GDPR to protect data and privacy. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The pricing page lists a self-service help center, 24/7 live chat and email support, and a dedicated account manager for Enterprise. |
| Trial | The pricing page offers a 14-day free trial and says no credit card is required. | The pricing page offers a free plan and labels Basic and Pro signup buttons as free trials, but does not state a trial duration there. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
TrackingMore
- BasicFree
- FreeFree
- FreeFree
- ProFree
- Basic$9 a month
- Pro$59 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
TrackingMore
TrackingMore provides package and air-cargo tracking through a web platform and API for D2C merchants, developers and technology partners. It supports tracking across 1,600+ carriers and 110+ airlines; its pricing page states 1,691 carrier integrations. A shipment dashboard includes bulk import, automatic carrier detection, exception overviews and customizable tracking pages. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce and Magento.
Basic includes customizable email and SMS notifications, with package-status triggers and branded email templates listed among the features. Webhooks can notify users about last-mile and critical shipment events in real time, while carrier updates are fetched every 4–6 hours. Pro adds carrier performance analytics and route, exception and transit-time analysis. A free plan is listed, and paid service starts at $8/mo. The homepage states 99.99% API uptime, a formal SLA and 24/7 technical support, and describes SOC 2-aligned controls and GDPR compliance.