Sendcloud vs TrackMage
Sendcloud
sendcloud.comTrackMage
trackmage.comSide by side
| Figure | Sendcloud | TrackMage |
|---|---|---|
| Price from | €280.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Order Tracking Software | 8.1 (#7) | 7.1 (#24) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | TrackMage offers a tracking API and webhooks for shipment tracking integrations. |
| Headquarters | Eindhoven, Netherlands | Hong Kong |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | TrackMage describes one-click connections with more than 70 ecommerce platforms and apps, and names Shopify, WooCommerce, Zapier, and Integrately. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | TrackMage provides branded order tracking pages and delivery updates for ecommerce stores. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The site provides a help center and support contact at [email protected]. |
| Trial | The pricing page offers a 14-day free trial and says no credit card is required. | TrackMage advertises a 14-day free trial with no credit card required. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
TrackMage
TrackMage is a web and API service for ecommerce shipment tracking and branded post-purchase updates. It tracks shipments across more than 1,620 carriers and groups them by location, carrier, order number, or customer. Brands can customize tracking pages with branding, product recommendations, customer reviews, delivery estimates, and a custom tracking domain. Automated email notifications keep customers informed about shipment status. A dashboard provides carrier performance scores and shipment analytics, while bulk tracking supports unlimited shipments as stated by the service. Integrations named by the product include Shopify, WooCommerce, Zapier, and Integrately, alongside more than 70 ecommerce platforms and apps. TrackMage also offers a tracking API and webhooks, multiple user accounts, permissions, and read-only access. It is aimed at ecommerce brands and logistics teams, including wholesalers handling bulk shipments. The service has a free plan and a 14-day trial without a credit card. Plans have monthly shipment and user limits; extra users cost $5 per user per month, and shipment overages cost $0.07 per 100 shipments.