SendHub vs TextBox
SendHub
sendhub.comTextBox
businesstextbox.comSide by side
| Figure | SendHub | TextBox |
|---|---|---|
| Price from | $18.25/mo | $69/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 5 |
| Spec score · Business Texting Software | 8.1 (#8) | 7.9 (#14) |
| Spec score · Two-Way SMS Software | 8.1 (#11) | 8.0 (#14) |
| Compliance | The homepage describes SendHub as HIPAA-ready and GDPR compliant. | TextBox handles 10DLC registration and built-in STOP opt-out processing. |
| Headquarters | Pleasanton, California, United States | Tallahassee, Florida, United States |
| Integrations | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. | TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. |
| Product | SendHub describes itself as a business text messaging platform for campaigns, automated reminders, and customer conversations. | TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number. |
| Support | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. | The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day. |
Plans
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
TextBox
- Small Business$69 a month
- Medium Business$129 a month
- Business Plus$249 a month
- Small Enterprise$549 a month
- Enterprise$849 a month
In their own words
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.
TextBox
TextBox provides two-way business texting through an existing business-owned landline, VoIP, or toll-free number. Teams can share one number in a common inbox, add internal comments, and send one-to-one or small-group messages, including pictures and PDFs. Messaging tools include templates, timed auto-replies, scheduled messages, and reminders. Plans include unlimited contacts, with tags, notes, and searchable message history. TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. It handles 10DLC registration and built-in STOP opt-out processing. Setup includes phone ownership verification and an electronic Letter of Authorization, followed by carrier campaign registration. Domestic US texting is supported; international texting is described as on the roadmap. TextBox has Android, iOS, macOS, web, and Windows platforms. It was founded in 1994 and is headquartered in Tallahassee, Florida.