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TextBox

businesstextbox.com

From $69/mo Free trial WebWindowsmacOSiOSAndroid
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Spec score 8.0 #14 of 30 in Two-Way SMS Software

What it is

TextBox provides two-way business texting through an existing business-owned landline, VoIP, or toll-free number. Teams can share one number in a common inbox, add internal comments, and send one-to-one or small-group messages, including pictures and PDFs. Messaging tools include templates, timed auto-replies, scheduled messages, and reminders. Plans include unlimited contacts, with tags, notes, and searchable message history. TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. It handles 10DLC registration and built-in STOP opt-out processing. Setup includes phone ownership verification and an electronic Letter of Authorization, followed by carrier campaign registration. Domestic US texting is supported; international texting is described as on the roadmap. TextBox has Android, iOS, macOS, web, and Windows platforms. It was founded in 1994 and is headquartered in Tallahassee, Florida.

Spec sheet

Product
TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number.Read 8 Oct 2026 · businesstextbox.com
Integrations
TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack.Read 8 Oct 2026 · businesstextbox.com
Compliance
TextBox handles 10DLC registration and built-in STOP opt-out processing.Read 8 Oct 2026 · businesstextbox.com
Support
The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day.Read 8 Oct 2026 · businesstextbox.com
Headquarters
Tallahassee, Florida, United StatesRead 28 Sep 2026 · businesstextbox.com
Founded
1994Read 28 Sep 2026 · businesstextbox.com
Contacts
Plans include unlimited contacts, and the platform provides tags, notes, and searchable message history.Read 8 Oct 2026 · businesstextbox.com
International texting
Domestic US texting is supported, while international texting is described as being on the roadmap.Read 8 Oct 2026 · businesstextbox.com
Messaging
Users can send one-to-one or small-group texts, pictures, and PDFs, and use templates, timed auto-replies, scheduled messages, and reminders.Read 8 Oct 2026 · businesstextbox.com
Number eligibility
Business-owned landline, VoIP, and toll-free numbers may qualify; mobile numbers and short-code traffic such as bank or Google verification codes are unsupported.Read 8 Oct 2026 · businesstextbox.com
Security policy
The acceptable use policy says the platform responds programmatically to STOP and works with a digital security firm to monitor for and prevent spam.Read 8 Oct 2026 · businesstextbox.com
Setup
Setup includes ownership verification by phone and an electronic Letter of Authorization, followed by carrier campaign registration before texting begins.Read 8 Oct 2026 · businesstextbox.com
Shared inbox
Multiple users can share one number and use internal comments to track conversations.Read 8 Oct 2026 · businesstextbox.com
Trial and terms
A free trial is available without a credit card, with no activation fee or term commitment; the pricing page says there is no auto-billing on the trial.Read 8 Oct 2026 · businesstextbox.com

Plans and prices

Small Business $69 a month $69* / month 2,500 message segments/month · $0.04 per segment overage · 1 telephone number Read 8 Oct 2026 · businesstextbox.com
Medium Business $129 a month $129* / month 5,000 message segments/month · $0.035 per segment overage · 1 telephone number Read 8 Oct 2026 · businesstextbox.com
Business Plus $249 a month $249* / month 10,000 message segments/month · $0.03 per segment overage · 1 telephone number Read 8 Oct 2026 · businesstextbox.com
Small Enterprise $549 a month $549* / month 25,000 message segments/month · $0.025 per segment overage · 1 telephone number Read 8 Oct 2026 · businesstextbox.com
Enterprise $849 a month $849* / month 50,000 message segments/month · $0.02 per segment overage · 1 telephone number · higher volumes or special applications by contact Read 8 Oct 2026 · businesstextbox.com

Every TextBox plan and price →

Strong points and limits

Strong points

  • One number can be shared by multiple users.
  • Supports pictures, PDFs, templates, and scheduled messages.
  • Plans include unlimited contacts and searchable message history.
  • Offers API access and a Zapier integration.
  • A free trial requires no credit card.

Limits

  • No free plan is available.
  • Mobile numbers and short-code traffic are unsupported.
  • International texting is on the roadmap.
  • Small Business includes 2,500 message segments monthly.

Who it suits

TextBox suits businesses that want multiple users to manage incoming and outgoing texts from a shared number. The supported number types and domestic US texting focus are important fit considerations.

Verdict

TextBox combines shared business texting with contact organization, scheduling, and integrations. Plans start at $69/mo, and a free trial is available without a credit card, activation fee, term commitment, or automatic billing.

Where Specifiction places it

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