Sociocs vs TextBox
Sociocs
sociocs.comTextBox
businesstextbox.comSide by side
| Figure | Sociocs | TextBox |
|---|---|---|
| Price from | $24/mo | $69/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Two-Way SMS Software | 8.8 (#3) | 8.0 (#14) |
| Spec score · Business Texting Software | 8.8 (#3) | 7.9 (#14) |
| Integrations | Native or listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress and Zapier. | TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. |
| Product | Sociocs is business texting software for bulk SMS campaigns and customer conversations, with multiple communication channels in one inbox. | TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number. |
| Shared inbox | Teams can see, assign and reply to customer conversations from one inbox with internal notes, presence indicators and follow-up reminders. | Multiple users can share one number and use internal comments to track conversations. |
| Support | Premium includes premium onboarding service and high priority support, while its WordPress integration page says technical experts can assist with the integration. | The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day. |
Plans
TextBox
- Small Business$69 a month
- Medium Business$129 a month
- Business Plus$249 a month
- Small Enterprise$549 a month
- Enterprise$849 a month
In their own words
Sociocs
Sociocs is business texting software for bulk campaigns and customer conversations, bringing multiple communication channels into a shared inbox. Campaigns can use SMS, MMS, and WhatsApp, with contact lists, segments, scheduling, recurring sends, opt-out handling, and delivery reporting. Teams can assign conversations, use reply templates and internal notes, set follow-up reminders, and automate actions. The inbox can also bring in Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms.
Sociocs connects to customer-controlled Twilio, Telnyx, or SignalHouse accounts; the company says this lets customers pay provider rates without message markups. Integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress, and Zapier. Its API can initiate messages from another platform, and webhooks can forward incoming messages. Automatic translation is available in more than 100 languages for conversations and bulk messaging. The free plan includes two channels, one user, and 1,000 messages per month. Paid plans start at $12/user/mo; a seven-day trial is listed. It runs on Android, iOS, web, and API.
TextBox
TextBox provides two-way business texting through an existing business-owned landline, VoIP, or toll-free number. Teams can share one number in a common inbox, add internal comments, and send one-to-one or small-group messages, including pictures and PDFs. Messaging tools include templates, timed auto-replies, scheduled messages, and reminders. Plans include unlimited contacts, with tags, notes, and searchable message history. TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack. It handles 10DLC registration and built-in STOP opt-out processing. Setup includes phone ownership verification and an electronic Letter of Authorization, followed by carrier campaign registration. Domestic US texting is supported; international texting is described as on the roadmap. TextBox has Android, iOS, macOS, web, and Windows platforms. It was founded in 1994 and is headquartered in Tallahassee, Florida.