Sendiee Teambox vs Verint Social
Sendiee Teambox
sendiee.comVerint Social
verint.comSide by side
| Figure | Sendiee Teambox | Verint Social |
|---|---|---|
| Price from | $1.83/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 7 | 1 |
| Spec score · Social Customer Service Software | 8.2 (#10) | 7.1 (#24) |
| Integrations | The pricing feature matrix lists Shopify, Zoho and Meta Pixel (CAPI) on Pro and Business, and custom integrations on Enterprise. | The Social Engagement datasheet describes a pre-built integration with Verint Engagement Management for routing, prioritizing, allocating, and escalating social issues. |
| Support | The pricing page lists priority support with Pro, Business, Creator Plus and Enterprise, and an account manager with Business and Enterprise. | Verint’s support page states that standard support hours exclude Verint holidays and directs customers with 24-by-7 plans to use the same contact information after hours. |
Plans
Sendiee Teambox
- FreeFree
- Creator Lite$22 a year
- Creator Plus$29 a year
- Growth$30 a year
- Pro$52 a year
- Business$67 a year
- EnterprisePriced on request
In their own words
Sendiee Teambox
Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into a common queue. Messages from one customer across supported channels can appear in a single thread. Teams can route conversations by conditions, assign them manually, or use AI handover to route a human request to a team and round-robin an agent with a summary. Admin, Manager, Team Lead and Agent roles support team management and role-based conversation visibility. Inbox controls include advanced filters, custom statuses, assignment history, and insights into volume, response time and resolution. AI tools include translation, conversation summaries, quick replies, per-chat controls and live manager instructions. Apps are available on web, macOS, Windows, iPhone, iPad and Android, with push notifications and mobile biometric locks. The free plan includes one channel, one AI assistant, 1,000 contacts, 1,000 conversations per month and one team member. The listed pricing note says paid plans start at $12/mo billed annually, and a 14-day trial is listed.
Verint Social
Verint Social has no write-up on Specifiction yet; its figures are above.