Sendiee Teambox vs ViralDashboard
Sendiee Teambox
sendiee.com
ViralDashboard
viraldashboard.ioSide by side
| Figure | Sendiee Teambox | ViralDashboard |
|---|---|---|
| Price from | $1.83/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 10 |
| Spec score · Social Customer Service Software | 8.2 (#10) | 8.5 (#7) |
| Integrations | The pricing feature matrix lists Shopify, Zoho and Meta Pixel (CAPI) on Pro and Business, and custom integrations on Enterprise. | The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. |
| Notable limits | Pro includes 10 team members, 5 agents and 1 team, while Business includes 20 members, 10 agents and 3 teams. | Each plan includes a monthly allowance of X posts, and X posts containing a link use AI credits; unused monthly AI credits do not roll over. |
| Product | Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into one queue. | ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports. |
| Security | Sendiee states that it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and offers a SOC 2 Type II report under NDA while its policy says Type I was attested in 2025. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
| Support | The pricing page lists priority support with Pro, Business, Creator Plus and Enterprise, and an account manager with Business and Enterprise. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
Plans
Sendiee Teambox
- FreeFree
- Creator Lite$22 a year
- Creator Plus$29 a year
- Growth$30 a year
- Pro$52 a year
- Business$67 a year
- EnterprisePriced on request
ViralDashboard
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
- Creator$19 a month
- Pro$49 a month
- Business$89 a month
- AI credits pack$100, paid once
In their own words
Sendiee Teambox
Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger and LINE conversations into a common queue. Messages from one customer across supported channels can appear in a single thread. Teams can route conversations by conditions, assign them manually, or use AI handover to route a human request to a team and round-robin an agent with a summary. Admin, Manager, Team Lead and Agent roles support team management and role-based conversation visibility. Inbox controls include advanced filters, custom statuses, assignment history, and insights into volume, response time and resolution. AI tools include translation, conversation summaries, quick replies, per-chat controls and live manager instructions. Apps are available on web, macOS, Windows, iPhone, iPad and Android, with push notifications and mobile biometric locks. The free plan includes one channel, one AI assistant, 1,000 contacts, 1,000 conversations per month and one team member. The listed pricing note says paid plans start at $12/mo billed annually, and a 14-day trial is listed.
ViralDashboard
ViralDashboard has no write-up on Specifiction yet; its figures are above.