SentiSum vs Userback
| SentiSum | Userback | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $29/mo |
| Open source | No | No |
| Platforms | Web | Android, api, extension, iOS, Web |
| Free plan | No | Yes |
| NPS surveys | Yes | Yes |
| Feature requests | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Paid from | — | 29 /mo |
| Feedback portal | — | Yes |
| In-app feedback | — | Yes |
| Product roadmap | — | Yes |
Both are listed in Best Customer Feedback Software. On Specifiction, Userback scores higher on our published basis.