Serfy vs Workelect
Serfy
serfy.ioWorkelect
workelect.comSide by side
| Figure | Serfy | Workelect |
|---|---|---|
| Price from | €25/mo | £29.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Elevator Service Software | 7.9 (#10) | 7.3 (#18) |
| Integrations | The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks. | The Workelect homepage lists Stripe, Xero, and QuickBooks integrations. |
| Intended users | The maker describes Serfy as serving specialist service contractors and enterprise facility management organizations, including commercial property, HVAC, electrical, plumbing, and refrigeration teams. | Workelect is presented for lift maintenance teams coordinating service work, inventory, compliance, and scheduling. |
| Purpose | Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing. | Workelect brings lift maintenance scheduling, inventory visibility, compliance requirements, and day-of-work coordination into one platform. |
| Security | The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail. | Almiren describes its platform as offering SSO, WAF, audit trails, and data residency choices. |
| Support | The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours. | Almiren says its products are UK-built and supported, and describes guided onboarding that maps networks, loads data, and trains teams. |
Plans
In their own words
Serfy
Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.