ServiceChannel vs Tractian CMMS
ServiceChannel
servicechannel.comTractian CMMS
tractian.comSide by side
| Figure | ServiceChannel | Tractian CMMS |
|---|---|---|
| Price from | $500/mo | $60/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Facilities Management Software | 8.1 (#11) | 7.3 (#24) |
| Founded | 1999 | 2019 |
| Headquarters | Greenville, South Carolina, United States | Atlanta, Georgia, United States |
| Integrations | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. | Tractian provides API integrations with a specialized team and supports ERP integrations such as SAP and TOTVS. |
| Preventive maintenance | Preventive-maintenance schedules can automatically generate work orders based on asset type and service requirements. | Tractian sensors monitor assets 24/7 and can trigger preventive maintenance by condition rather than only by calendar schedule. |
| Security compliance | The Trust Center lists GDPR, CCPA, ISO 27001:2022, SOC 2 and the NIST Cybersecurity Framework. | Tractian’s Trust Center lists FedRAMP High, SOC 2 Type 2, ISO 27001:2022 and ISO 9001:2015 compliance. |
| Work orders | Work order management is included in all ServiceChannel Platform subscriptions. | The platform connects with existing maintenance programs and enriches them with real-time sensor data, automatic work orders and failure detection. |
Plans
ServiceChannel
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
- ServiceChannel PlatformPriced on request
Tractian CMMS
- Standard$60 a month
- Enterprise$100 a month
- BundlePriced on request
In their own words
ServiceChannel
ServiceChannel has no write-up on Specifiction yet; its figures are above.
Tractian CMMS
Tractian CMMS has no write-up on Specifiction yet; its figures are above.