ServiceNow Event Management vs Xactly Manage
ServiceNow Event Management
servicenow.comXactly Manage
xactlycorp.comSide by side
| Figure | ServiceNow Event Management | Xactly Manage |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Quota Management Software | 7.7 (#12) | 5.3 (#24) |
| Founded | 2004 | 2005 |
| Headquarters | Santa Clara, California, United States | Los Gatos, California, United States |
Plans
ServiceNow Event Management
- ITOM AdvancedPriced on request
- ITOM PrimePriced on request
- ITOM Prime (includes Event Management)Priced on request
In their own words
ServiceNow Event Management
ServiceNow Event Management collects operational events from multiple sources, analyzes their causes, and turns them into alerts that teams can group and act on to maintain system health. It is available with IT Operations Management and runs through web and API platforms. Events can arrive directly or through a MID Server, SNMP trap, or email using push or pull integrations. Listed connectors include Datadog, Dynatrace, Azure Monitor, SolarWinds, Kafka, Zabbix, Nagios, and IBM Netcool. Event correlation supports deduplication, enrichment, routing, and suppression, and users can preview rule changes before production deployment. Generative AI extracts alert details, simplifies technical language, and presents a probable root cause. Mapping events to the CMDB shows service impact and services at risk. Alerts can trigger workflows such as service restarts or escalation. Pricing is paid and available on request.
Xactly Manage
Xactly Manage has no write-up on Specifiction yet; its figures are above.