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ServiceNow Retail Operations vs VisitBasis

ServiceNow Retail Operations

servicenow.com

VisitBasis

visitbasis.ru

Side by side

FigureServiceNow Retail OperationsVisitBasis
Price from—150 RUB/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOS—Yes
Android—Yes
API—Yes
Plans published06
Spec score · Retail Store Operations Software5.3 (#28)8.5 (#5)

Plans

ServiceNow Retail Operations

No plans published.

ServiceNow Retail Operations pricing →

VisitBasis

  • Audit premium package150 RUB a month
  • Merchandising premium package150 RUB a month
  • Scheduling premium package150 RUB a month
  • Core650 RUB a month
  • VisitBasis650 RUB a month
  • BrandMLPriced on request

VisitBasis pricing →

In their own words

ServiceNow Retail Operations

ServiceNow Retail Operations has no write-up on Specifiction yet; its figures are above.

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VisitBasis

VisitBasis is a mobile solution for merchandising, retail audits, and field marketing that turns store data into customizable dashboards and reports. Its form builder can gather photos, barcode scans, comments, and signatures for audit questionnaires. Product surveys can support planogram checks and include unlimited products and product photos. Managers can schedule one-time or recurring store visits and monitor agent reports and movement in real time. Tasks include priorities, stages, deadlines, comments, and group work. Field verification features include GPS tracking, visit confirmation, TrueTime report timestamps, and automatic fake-photo detection. BrandML identifies products in store photos and analyzes availability, facings, shelf share, and competitor products; the maker says this analysis takes under two seconds. Reports can be downloaded as PDF, CSV, or Excel and shared by email or access link. Google Data Studio integration supports automatically refreshed visualizations, and a REST/gRPC API exchanges store, user, schedule, report, and photo data with internal systems. The service is intended for CPG manufacturers, distributors, and BTL or marketing agencies. The VisitBasis plan is ₽650 per user per month; premium packages cost ₽150 per user per month each.

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