ServicePower vs Skedulo
ServicePower
servicepower.com
Skedulo
skedulo.comSide by side
| Figure | ServicePower | Skedulo |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Field Service Management Software | 8.8 (#12) | 8.3 (#30) |
| Spec score · Dispatch Management Software | 8.3 (#7) | 7.8 (#15) |
| Spec score · Dispatch Software | 8.4 (#9) | 7.9 (#14) |
| Analytics | Configurable dashboards and reports provide operational and KPI analytics for field-workforce management. | Skedulo Analytics provides dashboards, visual analysis and ad-hoc reporting, with Viewer and Designer license types. |
| Dispatch | Dispatch automatically assigns contracted workers according to customer-defined qualification and priority criteria. | Schedulers can send schedules and job details to mobile workers through the app, with SMS and push notifications for real-time changes. |
| Founded | G2 lists ServicePower as serving customers since 1996. | 2013 |
| Free plan | Yes | No |
| Headquarters | McLean, Virginia, United States | San Francisco, California, United States |
| Hosting | ServicePower says its platform is developed and deployed on Amazon Web Services. | Production services run on Amazon Web Services, with private subnets, TLS endpoints, encrypted databases and multi-region backup replication. |
| Integrations | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. | The integrations directory lists 121 connections spanning CRM, HR, payroll, BI, data, finance, communications and calendars. |
| Product | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. | Skedulo is cloud-based software for scheduling, managing, engaging, and analyzing a deskless workforce. |
| Public API | ServicePower advertises open APIs for customized, real-time data synchronization and robust APIs for enterprise integrations. | Skedulo exposes REST endpoints using JSON and bearer API keys, and also provides GraphQL access to standard and custom objects. |
| Rating on Capterra | 4.4 out of 5 from 9 reviews | 4.5 out of 5 from 13 reviews. |
| Rating on G2 | 4.4 out of 5 from 18 reviews | 4.1 out of 5 from 422 reviews. |
| Rating on Software Advice | 4.4 out of 5 from 9 ratings | 4.5 out of 5 from 13 reviews. |
| Rating on TrustRadius | 9 out of 10 from 1 review | 8.1 out of 10 from 4 reviews and ratings. |
| Route optimization | Yes | Yes |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.