ServicePower vs Workiz
ServicePower
servicepower.com
Workiz
workiz.comSide by side
| Figure | ServicePower | Workiz |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Field Service Management Software | 8.8 (#12) | 8.7 (#16) |
| Spec score · Appliance Repair Software | 8.3 (#8) | 7.9 (#21) |
| Spec score · Dispatch Management Software | 8.3 (#7) | 7.9 (#14) |
| Customer portal | Yes | Yes |
| Founded | G2 lists ServicePower as serving customers since 1996. | 2015 |
| Free plan | Yes | No |
| Headquarters | McLean, Virginia, United States | San Diego, California, United States |
| Integrations | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. | Listed integrations include QuickBooks, Reserve with Google, Google Calendar, Yelp, Thumbtack, Angi, Linxup, Zapier, CompanyCam, JB Warranties, Sunbit, Wisetack, Dispatch.me, NiceJob, SearchKings, Nexa, Mailchimp and AnswerConnect. |
| Invoicing and payments | Yes | Yes |
| Public API | ServicePower advertises open APIs for customized, real-time data synchronization and robust APIs for enterprise integrations. | Workiz publishes a REST API at api.workiz.com/api/v1 using an account API token and JSON responses. |
| Rating on Capterra | 4.4 out of 5 from 9 reviews | 4.4 out of 5 from 218 reviews. |
| Rating on G2 | 4.4 out of 5 from 18 reviews | 4.7 out of 5 from 244 reviews, based on the displayed star-count distribution. |
| Rating on GetApp | 4.4 out of 5 from 9 reviews | 4.4 out of 5 from 218 reviews. |
| Rating on Software Advice | 4.4 out of 5 from 9 ratings | 4.4 out of 5 from 218 reviews. |
| Route optimization | Yes | Yes |
| Support | The site directs servicers to a dedicated help center and lists customer support through its support portal. | Support is offered through help-center chat, email at [email protected] and phone at (855) 790-7363; paid accounts receive a customer-success manager. |
| What it does | ServicePower is a field-service and mobile-workforce platform covering scheduling, routing, dispatch, contractor management, warranty claims, and business intelligence. | Workiz is a cloud field-service-management platform for scheduling, dispatching, invoicing, payments, communications and customer management. |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.