ServiceWorks vs WorkSlate
ServiceWorks
service.worksWorkSlate
getworkslate.comSide by side
| Figure | ServiceWorks | WorkSlate |
|---|---|---|
| Price from | $49/mo | $59/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 5 |
| Spec score · Pest Control Software | 8.1 (#8) | 7.6 (#23) |
| Customer portal | Yes | The branded, mobile-friendly customer portal lets customers view and approve estimates, pay invoices, track job progress, see service-asset history, message the business, and submit service requests; it is available on Professional and Business. |
| Integrations | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. | QuickBooks Online sync is in limited beta and can sync customers, estimates, invoices, payments, refunds, and credit notes nightly. |
| Support | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. | The Business plan includes priority support. |
Plans
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
WorkSlate
- Starter$59 a month
- Inventory Management add-on$69 a month
- Professional$129 a month
- Business$249 a month
- EnterprisePriced on request
In their own words
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.
WorkSlate
WorkSlate is an AI-powered field service platform for trades businesses, covering jobs, scheduling, invoicing, and customer communication. It supports more than 18 trades, including HVAC, plumbing, electrical, landscaping, roofing, cleaning, and appliance repair. SmartFlow uses a job’s current status to show technicians the next logical action. AI tools include voice-to-notes, photo captions, descriptions, communication drafts, business insights, and an assistant; core AI features are included on every plan. Online card payments run through Stripe Connect, with funds going directly to the business’s bank account. A branded customer portal is available on Professional and Business for estimates, invoices, job progress, service history, messages, and requests. QuickBooks Online sync is in limited beta and syncs listed records nightly. Starter costs $59 a month and is capped at one user; Professional is $129 a month with five users, and Business is $249 a month with 15 users. There is no free plan, and a 14-day trial is listed. Native technician apps are rolling out to customers.