Shift4 Dine vs SpotOn Restaurant
Shift4 Dine
dine.shift4.com
SpotOn Restaurant
spoton.comSide by side
| Figure | Shift4 Dine | SpotOn Restaurant |
|---|---|---|
| Price from | $29.99/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Restaurant POS Software | 7.3 (#37) | 8.7 (#3) |
| Founded | 1999 | 2017 |
| Headquarters | Center Valley, Pennsylvania, United States | San Francisco, California, United States |
| Integrations | Listed integrations include 7shifts, Grubhub, OpenTable, Restaurant365, Mailchimp, Marketman, Uber Eats, Solink, and many other operations, delivery, accounting, labor, and marketing tools. | Listed integrations include DoorDash, Uber Eats, Deliverect, Chowly, Checkmate, 7shifts, MarginEdge, Restaurant365, Tenzo, OpenTable, Shogo, DAVO and payroll providers. |
| Online ordering | Its built-in online ordering accepts orders on a restaurant website, eliminates third-party fees, syncs orders directly to Shift4 Dine, and accepts payments online. | SpotOn Order is a commission-free online-ordering product integrated with the POS. |
| Reporting | Shift4 Dine Customer Hub provides customizable dashboards, drill-down reports, sales, inventory, labor, customer, and multi-location analytics. | Dynamic reporting can filter in-house and online sales by categories and time periods. |
| Reservations | The platform manages reservations and waitlists, supports website or social-media reservations, custom floor plans, table assignment, and SMS or prerecorded-call notifications. | SpotOn Reserve handles tables, walk-ins, reservations and waitlists without per-cover fees from a restaurant website and Google. |
| Security | Shift4 Dine states that point-to-point encryption and tokenization keep customer data secure. | SpotOn lists PCI PTS v7 and end-to-end encryption in the security specifications for its Handheld device. |
| Support | Shift4 Dine advertises 24/7/365 technical support, onsite installation and service, and an on-demand knowledge base. | SpotOn advertises human 24/7/365 technical support, personalized setup and training, and software updates included in monthly software costs. |
Plans
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
Shift4 Dine
Shift4 Dine has no write-up on Specifiction yet; its figures are above.
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.