ShiftCare vs TimeGrid
ShiftCare
shiftcare.comTimeGrid
timegridworkforce.comSide by side
| Figure | ShiftCare | TimeGrid |
|---|---|---|
| Price from | $8/mo | $6/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Home Care Scheduling Software | 7.6 (#13) | 7.9 (#10) |
| Caregiver app | The caregiver app provides schedules, client details, care plans, care notes, shift clock-in and clock-out, and GPS location verification. | The planned iPhone and Android caregiver app includes schedules, care plans, EVV clock-in, notes, medications, mileage, time-off and messaging. |
| Integrations | The pricing page lists Xero, QuickBooks Online, ADP, Paychex, and Viventium integrations, which connect to the customer's own subscriptions. | Enterprise customers are offered integration with their state EVV aggregator, plus SSO and advanced permissions. |
| Scheduling | The scheduling tool supports recurring shifts, group rosters, staff availability, and draft-and-publish scheduling. | The scheduling module supports one-off and recurring visits, open shifts that caregivers can claim, shared service sites and call-out coverage. |
| Security | ShiftCare says sensitive information is securely stored and describes its caregiver app as HIPAA compliant. | The maker says TimeGrid encrypts data in transit and at rest, isolates agency data with database-level row-level security, logs PHI access, and supports MFA and daily backups. |
| Support | The pricing page says every plan includes live chat support, onboarding, training, and webinars. | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. |
Plans
ShiftCare
- Premium$20 a month
- Basic$96 a year
- Professional$156 a year
- EnterprisePriced on request
TimeGrid
- Founding agency rate$6 a month
- Professional$99 a month
- Starter$99 a month
- Starter Pilot$99 a month
- Professional Pilot$249 a month
- EnterprisePriced on request
In their own words
ShiftCare
ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.
The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.
TimeGrid
TimeGrid has no write-up on Specifiction yet; its figures are above.