ShiftCare vs WellSky Personal Care

ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.

The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.

WellSky Personal Care is a web-based operating platform for private-duty and non-medical home care agencies, including independent and franchise providers. It combines in-home and virtual care with caregiver management and back-office operations across desktop, Android, and iOS. Workflows include client intake, scheduling, billing, payroll, reports, analytics, and automation for schedules, tasks, and documentation. The mobile app lets caregivers and administrators manage shifts, clock in and out, record notes, mileage, and expenses, respond to open shifts, and capture eSignatures. Electronic visit verification records visit date, time, location, services, and other information through telephony and the app, with implementation tied to state requirements and vendors. WellSky Summarize turns client data into summaries for spotting trends and preparing updates. Clearinghouse integrations support Medicaid and other insurance claims. Partner integrations include training, hiring, screening, payments, and claims. The Home Connect API links partner technologies. HITRUST CSF certification is listed. Pricing is not displayed; prospective customers are directed to request a demo.