WellSky Personal Care
info.wellsky.com
What it is
WellSky Personal Care is a web-based operating platform for private-duty and non-medical home care agencies, including independent and franchise providers. It combines in-home and virtual care with caregiver management and back-office operations across desktop, Android, and iOS. Workflows include client intake, scheduling, billing, payroll, reports, analytics, and automation for schedules, tasks, and documentation. The mobile app lets caregivers and administrators manage shifts, clock in and out, record notes, mileage, and expenses, respond to open shifts, and capture eSignatures. Electronic visit verification records visit date, time, location, services, and other information through telephony and the app, with implementation tied to state requirements and vendors. WellSky Summarize turns client data into summaries for spotting trends and preparing updates. Clearinghouse integrations support Medicaid and other insurance claims. Partner integrations include training, hiring, screening, payments, and claims. The Home Connect API links partner technologies. HITRUST CSF certification is listed. Pricing is not displayed; prospective customers are directed to request a demo.
Spec sheet
- Purpose
- WellSky Personal Care is a web-based operating platform for personal care providers, combining in-home and virtual care with caregiver management and back-office operations.Read 9 Oct 2026 · info.wellsky.com
- Intended users
- WellSky describes the platform as designed for personal care providers and says it helps home care agencies operate more efficiently, improve care, and grow.Read 9 Oct 2026 · info.wellsky.com
- API
- The Home Connect API links partner organizations and technologies to automate processes and standardize practices.Read 9 Oct 2026 · info.wellsky.com
- Integrations
- Listed partner integrations include TeamEngage, CareAcademy, Change Healthcare, Checkr, CINCH CCM, Hireology, Tapcheck, and Worldpay.Read 9 Oct 2026 · info.wellsky.com
- Security
- WellSky states that Personal Care has HITRUST CSF certification, described as independent third-party verification of HIPAA compliance and security and privacy practices.Read 9 Oct 2026 · info.wellsky.com
- Headquarters
- Overland Park, Kansas, USARead 28 Sep 2026 · info.wellsky.com
- Company
- WellSky says it serves more than 20,000 client sites and has more than 40 years of experience providing software and expertise.Read 9 Oct 2026 · info.wellsky.com
- Agency features
- The product supports scheduling, client intake, billing, reports, analytics, and automation of schedules, tasks, and documentation.Read 9 Oct 2026 · info.wellsky.com
- AI summaries
- WellSky Summarize for Personal Care turns complex client data into concise summaries, and WellSky describes it as the first tool in its SkySense AI suite for the platform.Read 9 Oct 2026 · info.wellsky.com
- AI tools
- WellSky Summarize for Personal Care turns client data into summaries intended to help identify trends and changes in condition and prepare updates for families and caregivers.Read 9 Oct 2026 · info.wellsky.com
- Availability
- The product page invites prospective customers to request a demo and says a WellSky Personal Care expert will contact them.Read 9 Oct 2026 · info.wellsky.com
- Care operations
- The platform combines in-home and virtual care across care delivery, caregiver management, and back-office operations, with desktop and mobile interfaces.Read 9 Oct 2026 · info.wellsky.com
- Claims
- WellSky describes electronic claims processing for Medicaid and other insurance providers through clearinghouse integration.Read 9 Oct 2026 · info.wellsky.com
- Claims integration
- WellSky lists an Optum integration for processing Medicaid and other insurance claims.Read 9 Oct 2026 · info.wellsky.com
- Core workflows
- The platform supports business workflows including scheduling, billing, and payroll.Read 9 Oct 2026 · info.wellsky.com
- EVV
- The product captures electronic visit verification through telephony and its mobile app, recording visit date, time, location, services, and other visit information.Read 9 Oct 2026 · info.wellsky.com
- EVV limits
- EVV vendor integrations and implementation are handled according to state requirements, selected vendors, and state-specific deadlines.Read 9 Oct 2026 · info.wellsky.com
- Hiring integration
- The Hireology integration transfers applicant data securely to WellSky Personal Care, where applicants can complete a QuickApply profile.Read 9 Oct 2026 · info.wellsky.com
- Intended agencies
- WellSky says the product is purpose-built for private-duty and non-medical home care agencies, including franchise and independent agencies.Read 9 Oct 2026 · info.wellsky.com
- Mobile app
- The mobile app lets caregivers and administrators manage schedules and shifts, clock in and out, document tasks and notes, record mileage and expenses, respond to open shifts, and capture eSignatures.Read 9 Oct 2026 · info.wellsky.com
- Payment integration
- The Worldpay integration supports credit-card collection and additional payment options for clients.Read 9 Oct 2026 · info.wellsky.com
- Pricing
- The product page directs prospective customers to request a demo; it does not display a software price.Read 9 Oct 2026 · info.wellsky.com
- Scale
- WellSky says the platform powers more than 4,300 agencies, serving eight of the ten largest personal care franchise networks and over 600,000 caregivers.Read 9 Oct 2026 · info.wellsky.com
- Screening integration
- The Checkr integration provides background-screening reports and ongoing screening and monitoring for applicants and caregivers.Read 9 Oct 2026 · info.wellsky.com
- Support and onboarding
- WellSky describes tailored onboarding and support and says it has transitioned more than 3,000 personal care agencies from other systems.Read 9 Oct 2026 · info.wellsky.com
- Training integration
- The CareAcademy integration connects agencies to online caregiver training for onboarding, upskilling, and retention.Read 9 Oct 2026 · info.wellsky.com
Plans and prices
WellSky Personal Care Priced on request Pricing not stated; request a demo Read 9 Oct 2026 · info.wellsky.com
Strong points and limits
Strong points
- Desktop and mobile interfaces
- Caregiver app supports shifts and documentation
- Electronic visit verification included
- Claims processing through clearinghouse integration
- Home Connect API for partner technologies
Limits
- No free plan
- Pricing requires a demo request
- EVV implementation depends on state requirements
- Built for personal care agencies
Who it suits
It is designed for private-duty and non-medical home care agencies, including franchise and independent organizations managing caregivers and back-office work.
Verdict
WellSky Personal Care brings scheduling, care documentation, EVV, claims, caregiver work, and agency administration together. Agencies should clarify state-specific EVV arrangements, integrations, onboarding, and pricing during the demo process.
Where Specifiction places it
- eMAR Software#2 of 87.6
- Home Care Software#13 of 207.4
- Home Care Scheduling Software#19 of 227.4