ShipBob vs ShipMonk
ShipBob
shipbob.comShipMonk
shipmonk.comSide by side
| Figure | ShipBob | ShipMonk |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Order Fulfillment Software | 8.1 (#11) | 7.0 (#28) |
| Founded | 2014 | 2014 |
| Headquarters | Chicago, Illinois, United States | Fort Lauderdale, Florida, United States |
| Integrations | Native connections include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon and Walmart, with additional marketplace, ERP, EDI, returns, CRM, subscription and support integrations. | ShipMonk says its fulfillment software integrates with over 100 ecommerce shopping carts, marketplaces, and solution providers; named examples include Shopify, WooCommerce, and BigCommerce. |
| Intended customers | ShipBob says its fulfillment services are intended to help small and mid-size businesses, including direct-to-consumer ecommerce brands. | ShipMonk describes its service as fulfillment for fast-growing, high-volume DTC ecommerce merchants and brands. |
| Support | ShipBob says fulfillment centers have on-site customer support representatives at each location. | Every ShipMonk client has access to its Happiness Engineers for questions and concerns. |
| What it does | ShipBob provides technology-enabled ecommerce fulfillment, storage, inventory management, order processing and shipping through a distributed fulfillment-center network. | ShipMonk provides technology-driven order fulfillment and logistics for ecommerce merchants and brands. |
Plans
ShipBob
- ShipBob softwareFree
- Outsourced order fulfillmentPriced on request
- ShipBob fulfillment servicesPriced on request
In their own words
ShipBob
ShipBob provides fulfillment services and software for ecommerce businesses, automating order picking, packing, shipping, tracking, and inventory management. Its warehouse software processes B2C orders according to each fulfillment center’s outbound SLA, which varies by location from noon to 6 p.m. local time. Product photos, digital checks during picking and packing, and merchant packaging preferences support order accuracy. Inventory tools include bundling, merging duplicates, real-time stock levels, distribution data, and reorder notifications. Analytics cover order and inventory visibility, fulfillment performance and SLA data, transit times, and demand forecasting. Native ecommerce integrations include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon, and Walmart. ShipBob says its fulfillment centers operate in the United States, Canada, the EU, the UK, and Australia, with carrier partnerships including UPS, USPS, FedEx, and DHL. Fulfillment quotes are customized, and kitting or other unique requirements may add costs. ShipBob software is free for customers and connects stores to manage inventory, orders, and shipments; fulfillment services have no listed price.