Shokken vs StoveOps
Shokken
shokken.rsvpStoveOps
stoveops.comSide by side
| Figure | Shokken | StoveOps |
|---|---|---|
| Price from | $19.99/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Restaurant Waitlist Software | 8.0 (#11) | 7.9 (#14) |
| Integrations | Users can sign in with Google or Apple. | The site states that StoveOps works with the checkout system a restaurant already uses, but does not name specific POS integrations. |
| Security | The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures. | The privacy policy says safeguards include access controls, encrypted transport, least-privilege permissions, audit logging, and provider review. |
| Support | Shokken offers a 15-minute setup call and in-person setup help in Las Vegas. | The contact page says StoveOps replies to inquiries within 24 hours, and the Business plan includes priority support. |
Plans
In their own words
Shokken
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.