Sidedoor vs Welcome Back
Sidedoor
thesidedoor.coWelcome Back
welcomeback.ioSide by side
| Figure | Sidedoor | Welcome Back |
|---|---|---|
| Price from | £12.42/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 10 |
| Spec score · Restaurant Marketing Software | 8.8 (#2) | 7.2 (#26) |
| Integrations | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. | The site names Apple Wallet and Google Pay for loyalty cards; its delivery module says orders from delivery apps can land in the same POS. |
| Product | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. | Welcome Back describes itself as an AI-native POS platform bringing sales, loyalty and marketing together for restaurants and cafés in Latin America. |
| Support | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. | The company says support is available 24/7 on WhatsApp in Spanish, English or Portuguese. |
Plans
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
Welcome Back
- Socials add-on$9 a month
- Google Reviews add-on$49 a month
- Start$59 a month
- Grow$89 a month
- Pro$129 a month
- Delivery module19,990 CLP a month
- Inventory module19,990 CLP a month
- Marketing module19,990 CLP a month
- Self-service module19,990 CLP a month
- Essential99,990 CLP a month
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.
Welcome Back
Welcome Back is a platform for restaurants and cafés that combines sales, loyalty and marketing, and is designed to work alongside an existing POS. Customers can save a points card to Apple Wallet or Google Pay from a QR code without installing an app. Marketing tools include wallet notifications, email campaigns, guest-history segments and automated welcome, win-back and birthday campaigns. Guests can scan a QR code to view a digital menu and send orders to the team. Its conversational AI POS supports taking payments, managing menus and checking sales from a phone or tablet, without special hardware. Team tools include roles, permissions, per-person sales visibility and management of multiple locations in one account. The company lists availability in Chile, Mexico, Colombia, Argentina, Peru and Spain, and says onboarding takes less than 48 hours. Start is $59 a month, Grow is $89 a month and Pro is $129 a month; each adds 19 USD per month for each additional location. Essential is 99,990 CLP a month, billed plus VAT.