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SPECIFICTION
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SingleKey vs SoftScreen

SingleKey

singlekey.com

SoftScreen

softscreen.com

Side by side

FigureSingleKeySoftScreen
Price from$0.42/moFree
Free planYesYes
Free trial——
Open source——
WebYesYes
APIYes—
Plans published92
Spec score · Tenant Screening Software8.5 (#6)7.5 (#17)
HeadquartersToronto, Ontario, CanadaCalifornia, United States
SupportCustomer support is available by live chat, email, and phone on weekdays and Saturdays, with hours listed on the support page.The site advertises U.S.-based customer support seven days a week and lists [email protected] and 860.866.8713.

Plans

SingleKey

  • Automated Rent CollectionFree
  • Pre-screeningFree
  • Pre-screeningFree
  • Rent Guarantee$5 a year
  • Rent Guarantee$5 a month
  • Bank-Verified Income add-on$10, paid once
  • Tenant Screening Report$29.99, paid once
  • Tenant Screening Report$29.99, paid once
  • EnterprisePriced on request

SingleKey pricing →

SoftScreen

  • Landlords and real estate professionalsFree
  • Renter$49.95, paid once

SoftScreen pricing →

In their own words

SingleKey

SingleKey provides rental screening and management services for landlords, property managers, realtors, and tenants. Its Tenant Screening Report combines an Equifax credit check with rental, income, employment, and background information; checks include credit, criminal, eviction, income, and identity screening. Rent Guarantee covers up to 12 months of rent, capped at $60,000, in cases of delinquency. It also includes up to $10,000 for unpaid court-ordered malicious tenant damages and up to $2,000 in reimbursed legal fees, subject to eligibility and terms. Tenants can use co-signer services and a shareable rental application; SingleKey says sharing its credit report does not affect the tenant’s credit score. Pre-screening costs nothing. Tenant Screening Reports start at $29.99 per once, billed per report, with no subscription or signup fees. Rent Guarantee starts at $5 a year, billed at 5% of monthly rent per tenant with annual payment. Enterprise API integrations include Yardi, Buildium, Rent Manager, LeadSimple, Entrata, AppFolio, Property Vista, and Propertyware; enterprise pricing is volume-based.

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SoftScreen

SoftScreen combines rental screening with applications, income verification, and secure document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, plus criminal-background and eviction reports. The service says its soft-pull reports do not hurt credit or lower scores. Renters can complete applications and upload documents such as pay stubs, photo ID, and W-2s; income verification can provide bank-supplied financial information that includes wage direct deposits. Renters can revoke access to information they previously shared through the Un-Share feature. MLS-linked rental-address entry is available in certain markets, subject to broker participation. The broker page describes FCRA and national, state, and local jurisdictional compliance features. The web service lists a free option for landlords and real estate professionals, with no usage fees or membership costs stated. The renter plan costs 49.95 USD once and includes 30 days of unlimited use, with no ongoing subscription charges. The refund policy says transactions are final and refunds cannot be issued.

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