SingleKey
singlekey.com
What it is
SingleKey provides rental screening and management services for landlords, property managers, realtors, and tenants. Its Tenant Screening Report combines an Equifax credit check with rental, income, employment, and background information; checks include credit, criminal, eviction, income, and identity screening. Rent Guarantee covers up to 12 months of rent, capped at $60,000, in cases of delinquency. It also includes up to $10,000 for unpaid court-ordered malicious tenant damages and up to $2,000 in reimbursed legal fees, subject to eligibility and terms. Tenants can use co-signer services and a shareable rental application; SingleKey says sharing its credit report does not affect the tenant’s credit score. Pre-screening costs nothing. Tenant Screening Reports start at $29.99 per once, billed per report, with no subscription or signup fees. Rent Guarantee starts at $5 a year, billed at 5% of monthly rent per tenant with annual payment. Enterprise API integrations include Yardi, Buildium, Rent Manager, LeadSimple, Entrata, AppFolio, Property Vista, and Propertyware; enterprise pricing is volume-based.
Spec sheet
- What it does
- SingleKey provides online rental services centered on tenant screening, rent guarantees, rent collection and leasing workflows for landlords, agents and property managers.Read 15 Oct 2026 · singlekey.com
- Integrations
- Enterprise API integrations listed include Yardi, Buildium, Rent Manager, LeadSimple, Entrata, AppFolio, Property Vista, and Propertyware.Read 3 Oct 2026 · singlekey.com
- Security
- SingleKey says it is SOC 2 Type 2 compliant and describes validated security controls and incident response procedures.Read 3 Oct 2026 · singlekey.com
- Support
- Customer support is available by live chat, email, and phone on weekdays and Saturdays, with hours listed on the support page.Read 3 Oct 2026 · singlekey.com
- Headquarters
- Toronto, Ontario, CanadaRead 28 Sep 2026 · singlekey.com
- API environments
- The API documentation provides separate sandbox and production base URLs and requires token authentication.Read 15 Oct 2026 · github.com
- API examples and support
- The public repository includes Python, JavaScript and cURL examples, field references, error documentation and support contacts.Read 15 Oct 2026 · github.com
- API repository licence
- The GitHub repository is marked MIT licensed, while its README says the API itself is copyrighted by SingleKey Inc.Read 15 Oct 2026 · github.com
- API webhooks
- The API supports webhook notifications for screening events and allows a handshake token to verify webhook authenticity.Read 15 Oct 2026 · github.com
- Bank-verified income
- The optional Bank-Verified Income feature uses Flinks to pull consented bank data and displays verified deposits, recurring expenses and balances.Read 15 Oct 2026 · singlekey.com
- Company founded
- LinkedIn lists 2017 as the founding year.Read 15 Oct 2026 · ca.linkedin.com
- Company founder and CEO
- Crunchbase identifies Viler Lika as SingleKey's founder and chief executive officer.Read 15 Oct 2026 · crunchbase.com
- Company headquarters
- LinkedIn lists Toronto, Ontario as headquarters, with a primary location at 78 Tecumseth St.Read 15 Oct 2026 · ca.linkedin.com
- Company legal name
- Crunchbase lists the legal entity as Single-Key Inc.Read 15 Oct 2026 · crunchbase.com
- Company size
- LinkedIn lists SingleKey as a privately held real-estate company with 11–50 employees.Read 15 Oct 2026 · ca.linkedin.com
- Criminal and public-record search
- The US report includes a national criminal check, while the platform also describes searches across public records such as court and eviction information.Read 15 Oct 2026 · singlekey.com
- Damage and legal coverage
- Rent Guarantee includes up to $10,000 for unpaid court-ordered malicious tenant damages and up to $2,000 in reimbursed legal fees.Read 3 Oct 2026 · singlekey.com
- Document fraud analysis
- Uploaded income documents are scanned for signs of tampering or fraud.Read 15 Oct 2026 · singlekey.com
- Documentation depth
- The public API repository is organized into quickstarts, integration guides, endpoint references, fields, webhooks, examples and troubleshooting.Read 15 Oct 2026 · github.com
- Enterprise integrations
- The enterprise page lists Yardi, Buildium, Rent Manager, LeadSimple, Entrata and AppFolio integrations, with more planned.Read 15 Oct 2026 · singlekey.com
- Enterprise limits
- Enterprise pricing is volume-based, and enterprise customers can add unlimited team members.Read 3 Oct 2026 · singlekey.com
- Funding profile
- Crunchbase classifies SingleKey as a private seed-stage company and shows six funding rounds, but amounts are obscured.Read 15 Oct 2026 · crunchbase.com
- Identity verification
- The screening workflow verifies applicant identity using government ID and an AI-enabled liveness selfie check.Read 15 Oct 2026 · singlekey.com
- Integration access
- SingleKey says API integrations are available for large property managers, with more integrations planned.Read 3 Oct 2026 · singlekey.com
- Limit: refund and payment disputes
- Trustpilot reviewers report being charged when tenants did not complete applications, being unable to obtain refunds for inaccessible reports and experiencing delayed guarantee payouts.Read 15 Oct 2026 · uk.trustpilot.com
- Limit: support responsiveness
- Multiple Trustpilot reviewers report unanswered emails, long delays, lack of human contact and difficulty resolving broken screening or verification flows.Read 15 Oct 2026 · uk.trustpilot.com
- Limit: verification and access failures
- Reviewers describe expired identity links, reports marked ready but inaccessible, failed verification and poor error handling.Read 15 Oct 2026 · uk.trustpilot.com
- Praise: report clarity
- Trustpilot reviewers praise detailed, professional, color-coded reports and a faster digital screening workflow.Read 15 Oct 2026 · uk.trustpilot.com
- Privacy compliance
- Its help center states compliance with PIPEDA and SOC 2 and describes end-to-end encryption including SSL protocols.Read 15 Oct 2026 · singlekey.com
- Public API
- SingleKey publishes a screening API with form-based and direct REST endpoints for creating screenings, retrieving reports, downloading PDFs and managing payments.Read 15 Oct 2026 · github.com
- Rating on Trustindex
- 4.7 out of 5 from 587 reviewsRead 15 Oct 2026 · trustindex.io
- Rating on Trustpilot
- 1.9 out of 5 from 33 reviewsRead 15 Oct 2026 · trustpilot.com
- Reference checks
- SingleKey can send automated landlord reference requests and offers professional landlord or employment reference calls as an additional service.Read 15 Oct 2026 · singlekey.com
- Rent collection banking limit
- SingleKey states it does not store bank login credentials and retains only the bank account number needed for deposits.Read 15 Oct 2026 · platform.singlekey.com
- Rent collection operation
- Automated rent collection lets landlords set a collection date, invite tenants to connect accounts and receive deposits automatically.Read 15 Oct 2026 · platform.singlekey.com
- Rent Guarantee backer
- The Rent Guarantee program is described as backed by Pensio Global and secured by a performance bond from insurers rated A.M. Best A-.Read 15 Oct 2026 · singlekey.com
- Rent Guarantee coverage
- Rent Guarantee covers up to 12 months of delinquent rent capped at $60,000, lease-break rent for up to 30 days, malicious damage up to $10,000 and eviction legal fees up to $2,000.Read 15 Oct 2026 · singlekey.com
- Rent Guarantee eligibility
- SingleKey says guaranteed rent must not exceed 50% of the tenant household's gross income and requires a SingleKey report plus recent income proof.Read 15 Oct 2026 · singlekey.com
- Rent protection
- Rent Guarantee covers up to 12 months of rent, capped at $60,000, in case of delinquency.Read 3 Oct 2026 · singlekey.com
- Security compliance
- SingleKey says it achieved SOC 2 Type 2 compliance and maintains controls for incident detection, unauthorized-access protection and security response.Read 15 Oct 2026 · singlekey.com
- Self-hosting
- SingleKey's terms describe a hosted Site and Platform and prohibit reverse engineering or creating derivative competitive products; no self-hosting option is stated.Read 15 Oct 2026 · singlekey.com
- System requirements
- The tenant profile page says SingleKey runs in web browsers without additional downloads or installed software.Read 15 Oct 2026 · singlekey.com
- Tenant credit screening
- Tenant reports can include Equifax or TransUnion credit data, rental history, employment and income information, eviction history and background checks.Read 15 Oct 2026 · singlekey.com
- Tenant screening
- Its Tenant Screening Report combines an Equifax credit check with rental, income, employment, and background information.Read 3 Oct 2026 · singlekey.com
- Tenant services
- Tenants can use co-signer services and a shareable rental application, and SingleKey says sharing its credit report does not affect the tenant’s credit score.Read 3 Oct 2026 · singlekey.com
- Who it serves
- SingleKey describes services for landlords, property managers, realtors, and tenants.Read 3 Oct 2026 · singlekey.com
Plans and prices
Strong points and limits
Strong points
- Screening includes credit, criminal, eviction, income, and identity checks.
- Rent Guarantee covers up to 12 months of rent.
- Free pre-screening is available.
- Enterprise customers can add unlimited team members.
Limits
- Rent Guarantee coverage and price depend on eligibility and terms.
- Enterprise pricing is volume-based.
- API integrations are available to large property managers.
Who it suits
It suits landlords, property managers, and realtors seeking screening or rent coverage, as well as tenants using co-signer services or a shareable application. Large property managers can use its enterprise API integrations.
Verdict
SingleKey combines tenant screening with rent protection and tenant-facing application services. Check eligibility and coverage terms before relying on Rent Guarantee.
Where Specifiction places it
- Tenant Screening Software#6 of 278.5