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Certn Tenant Screening

certn.co

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Spec score 8.7 #2 of 35 in Background Check Software

What it is

Certn Tenant Screening helps landlords and property managers vet rental applicants and staff. Recommended property-management checks include credit, references, identity and employment verification; its listed capabilities also include criminal searches, income verification and an adverse-action workflow. The screening process is described as automated, and renters can submit credentials from any device. For high-volume work, the API supports bulk sending and package creation. The property-management offering lists built-in consent forms, SOC 2 and SOC 3 compliance, and encrypted data on AWS. Certn says data at rest uses AES-256 and data in transit uses TLS 1.2 or higher. Hosting is in cloud data centers in Canada, Australia, the UK and/or the EU depending on region; the service does not operate on-premise servers. Listed individual checks include Identity Verification at £3, paid once, Digital Right to Work Check at £6, paid once, and several checks at higher prices. Reference Checks has no listed price. Certn is paid with no free plan and is headquartered in Victoria, British Columbia, Canada.

Spec sheet

What it does
Certn provides online background screening and tenant-screening workflows covering identity, criminal, credit, employment, education and reference checks.Read 15 Oct 2026 · certn.co
Purpose
Certn’s property management screening offering helps landlords and property managers vet rental applicants and staff.Read 8 Oct 2026 · certn.co
Integrations
Certn’s ATS page lists integrations including Lever, Workday, Greenhouse, iCIMS, Ashby, BreezyHR, Fountain, and SmartRecruiters.Read 8 Oct 2026 · certn.co
Support
Certn’s property management page describes the platform as top-rated for usability and support and links to its Help Center.Read 8 Oct 2026 · certn.co
Headquarters
Victoria, British Columbia, CanadaRead 28 Sep 2026 · certn.co
Founded
2016Read 28 Sep 2026 · certn.co
Android app function
MyCertn stores verified credentials, supports one-time verification and credential sharing, and says data is encrypted in transit with deletion requests available.Read 15 Oct 2026 · play.google.com
API authentication and regions
The Centric API uses API-key authorization, offers North America, EMEA and APAC endpoints plus a sandbox, and limits traffic to 60 requests per minute and 7,220 per day.Read 15 Oct 2026 · centric-api-docs.certn.co
API availability limitation
A July 2026 Certn help article states that public APIs were still on the roadmap for CertnCentric and that upgraded clients without API access were being supported first.Read 15 Oct 2026 · portal.certn.co
API documentation
Certn's Centric API documentation covers authentication, webhooks, case ordering, bundles, pagination, errors, files, invoices, users, audit events and report retrieval.Read 15 Oct 2026 · centric-api-docs.certn.co
ATS integrations
Certn lists integrations with Lever, Workday, Greenhouse, iCIMS, Ashby, BreezyHR, Fountain, Freshteam, JobAdder, PinPoint, SAP SuccessFactors, SmartRecruiters, Workable, Njoyn, Screenloop, SeeMeHired and VidCruiter.Read 15 Oct 2026 · certn.co
Bulk and API
The property management page says its API supports high-volume screening, bulk sending, and package creation.Read 8 Oct 2026 · certn.co
Bulk screening
The property-management page says its API supports bulk sending and package creation for high-volume checks.Read 15 Oct 2026 · certn.co
Certifications
Certn lists SOC 2 Type 2, SOC 3, and ISO/IEC 27001:2022 security reports or certification.Read 8 Oct 2026 · certn.co
Checks
Recommended checks for property management include credit, reference, identity, and employment verification.Read 8 Oct 2026 · certn.co
Cloud hosting
Certn says its service runs in secure cloud infrastructure across multiple availability zones with high-availability hosting.Read 15 Oct 2026 · certn.co
Company funding backers
Certn names Export Development Canada, B Capital Group, Telstra Ventures, Inovia Capital and Tribe Capital as funding backers.Read 15 Oct 2026 · certn.co
Company history
Certn says it was founded in 2016, launched landlord and property-manager tenant screening in 2018, raised $43 million in Series A in 2021, acquired Credence and InterCheck in 2022, and raised $80 million in Series B in 2023.Read 15 Oct 2026 · certn.co
Company size and headquarters
LinkedIn lists Certn as a privately held software-development company headquartered in Victoria, British Columbia, with 201–500 employees and a 2016 founding year.Read 15 Oct 2026 · linkedin.com
Consent and safeguards
The property management page lists built-in consent forms, SOC 2 and SOC 3 compliance, and encrypted data on AWS.Read 8 Oct 2026 · certn.co
Credit-report contents
Certn credit reports contain tradelines, bankruptcies, public records, collections and a credit score, and the inquiry does not affect the score.Read 15 Oct 2026 · certn.co
Documentation depth
The API site provides endpoint reference sections, guides, migration material, code samples and demo-account instructions.Read 15 Oct 2026 · docs.certn.co
Encryption
Certn says data at rest uses AES-256 encryption and data in transit uses TLS 1.2 or higher.Read 8 Oct 2026 · certn.co
Global coverage
Certn states that its screening service operates across more than 200 countries and territories.Read 15 Oct 2026 · g2.com
Hosting
Certn says its platform is hosted in cloud data centers in Canada, Australia, the UK, and/or the EU depending on region, and that it does not operate on-premise servers.Read 8 Oct 2026 · certn.co
Identity verification feature
OneID compares a live selfie with government ID and checks the document machine-readable zone for discrepancies.Read 15 Oct 2026 · certn.co
Incident notification
Certn says its service level agreement is to inform affected clients within 24 hours of becoming aware of a data incident.Read 8 Oct 2026 · certn.co
Integration behavior
Certn says integrations synchronize screening status and reports into the ATS and are included for clients without an added integration fee.Read 15 Oct 2026 · certn.co
Integration terms
Certn says its integrations are included for clients and setup is supported.Read 8 Oct 2026 · certn.co
Legacy API status
Certn marks its older API deprecated from April 13, 2026 and says it became unavailable on August 5, 2026, directing users to CertnCentric APIs.Read 15 Oct 2026 · docs.certn.co
Legal entity
Certn identifies Certn Holdings Inc. as the developer of its MyCertn mobile application.Read 15 Oct 2026 · play.google.com
Limit: Capterra integration and workflow issues
Capterra reviews mention occasional Taleo synchronization failures requiring manual sending, room for user error and a Quebec-resident use case that did not work.Read 15 Oct 2026 · capterra.com
Limit: GetApp price and service complaints
GetApp review excerpts include complaints that the service is expensive, frustrating and lacks customer service, while one feature rating gives API only 1.0 from two reviewers.Read 15 Oct 2026 · getapp.com
Limit: Trustpilot reliability complaints
Trustpilot reviewers report login failures, bugs, repeated questions, slow checks, inaccessible platforms, delayed support and requests for documents they cannot legally obtain.Read 15 Oct 2026 · trustpilot.com
Limit: TrustRadius mobile and notifications
The TrustRadius review says users are not notified when a check stalls and calls the product not mobile friendly.Read 15 Oct 2026 · trustradius.com
Mobile
Certn describes its platform as fully mobile and says renters can submit credentials from any device.Read 8 Oct 2026 · certn.co
Mobile candidate experience
Certn says its applicant screening platform is fully mobile and lets renters submit credentials from any device.Read 15 Oct 2026 · certn.co
Praise: Capterra candidate experience
Capterra reviewers commonly describe the candidate experience as positive, the system as easy to use and customer service as responsive.Read 15 Oct 2026 · capterra.com
Praise: G2 usability and speed
G2 reviewers repeatedly praise the clean interface, straightforward workflow, fast turnaround and responsive support.Read 15 Oct 2026 · g2.com
Praise: GetApp automation and support
GetApp reviewers highlight automated workflows, a useful self-service portal, easy management and helpful customer support.Read 15 Oct 2026 · getapp.com
Praise: TrustRadius ease and speed
The TrustRadius review praises easy administration, fast background-check results, low cost and customer service.Read 15 Oct 2026 · trustradius.com
Property-management workflow
The property-management product is designed to vet rental applicants quickly and help landlords reduce legal and financial risk.Read 15 Oct 2026 · certn.co
Proprietary licence
Certn's terms reserve intellectual-property rights to Certn and grant only a limited, revocable, non-exclusive, non-transferable access licence, indicating proprietary software rather than open source.Read 15 Oct 2026 · certn.co
Rating on Capterra
4.6 out of 5 from 81 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 206 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
No reviews or rating listedRead 15 Oct 2026 · gartner.com
Rating on GetApp
4.6 out of 5 from 81 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
No star rating or rating count displayed; the MyCertn listing shows 100+ downloads.Read 15 Oct 2026 · play.google.com
Rating on Trustpilot
1.9 out of 5 from 38 reviewsRead 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
9 out of 10 from 3 reviews and ratingsRead 15 Oct 2026 · trustradius.com
Recommended tenant checks
Certn recommends credit, reference, identity and employment checks for property-management screening.Read 15 Oct 2026 · certn.co
Screening workflow
The property management page describes automated screening processes and industry-leading turnaround times.Read 8 Oct 2026 · certn.co
Security certifications
Certn lists SOC 2 Type 2 and SOC 3 reports for September 2024 to September 2025 and ISO/IEC 27001:2022 surveillance clearance dated October 31, 2025.Read 15 Oct 2026 · certn.co
Security controls
Certn states that it uses MFA, role-based access control, AES-256 encryption at rest, TLS 1.2 or later, weekly vulnerability scans, annual penetration tests and daily backups.Read 15 Oct 2026 · certn.co
Support options
GetApp lists chat, 24/7 live representatives, FAQs/forum, documentation, live-online training, webinars and in-person training as support or training options.Read 15 Oct 2026 · getapp.com

Plans and prices

Identity Verification £3, paid once Instant · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
OneID $3.50, paid once one-time Biometric selfie-to-government-ID comparison · machine-readable-zone scan Read 15 Oct 2026 · certn.co
Digital Right to Work Check £6, paid once 1 day turnaround · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
Credit Report $9.50, paid once one-time Tradelines · bankruptcies · public records · collections · credit score Read 15 Oct 2026 · certn.co
US Core Criminal Check $13.99, paid once one-time SSN trace · national criminal database · sex-offender registry · global watchlist/sanctions · contingent county criminal · county searches may add $9.99 Read 15 Oct 2026 · certn.co
Basic Canadian Criminal Record Check $17.99, paid once one-time Federal Canadian criminal-record database · identity verification required Read 15 Oct 2026 · certn.co
Credential Verification £18, paid once Turnaround depends on source responsiveness · team initiates within one business day · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
Education Verification £18, paid once Turnaround depends on source responsiveness · team initiates within one business day · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
Employment Verification £18, paid once Turnaround depends on source responsiveness · team initiates within one business day · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
Adverse Media Check £20, paid once 1 day turnaround · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co
Enhanced Canadian Criminal Record Check $21.50, paid once one-time Basic Canadian check · CPIC investigative Data Bank · Police Information Portal · identity verification required Read 15 Oct 2026 · certn.co
Basic Criminal Record Check – Basic Disclosure £31.50, paid once 1–3 days turnaround · larger-scale packages and customised pricing by contact Read 8 Oct 2026 · certn.co

Every Certn Tenant Screening plan and price →

Strong points and limits

Strong points

  • Recommended checks cover identity, credit and employment
  • API supports bulk sending and package creation
  • Renters can submit credentials from any device
  • Lists AES-256 and TLS 1.2 or higher

Limits

  • No free plan
  • Does not operate on-premise servers

Who it suits

It suits landlords and property managers who need applicant or staff screening, including identity, credit and employment checks. Its API capabilities may suit teams handling screening in bulk.

Certn Tenant Screening in depth

Read the full write-up

Certn Tenant Screening is a paid screening service for landlords and property managers assessing rental applicants and staff. It is best suited to teams that need multiple check types or process enough cases to benefit from bulk and API workflows. Individual checks are priced in GBP, but verification times vary by check, so the fit depends on both budget and the pace of your process.

Overview

Automated screening and applicant credential submission from any device make Certn a practical option for recurring screening, while its API supports bulk sending and custom packages for higher-volume operations. Landlords handling only occasional applicants may find the per-check model more relevant than those workflow capabilities. Built-in consent forms also help make applicant authorization part of the process.

Certn lists SOC 2 Type 2, SOC 3 and ISO/IEC 27001:2022 security reports or certification. It says data at rest is encrypted with AES-256 and data in transit with TLS 1.2 or higher. Hosting is in cloud data centers in Canada, Australia, the UK and/or EU depending on region; there are no on-premise servers. Its service level agreement is to notify affected clients within 24 hours of becoming aware of a data incident, a useful commitment for organizations assessing incident response and regional hosting needs.

Key features

Applicant screening: Credit reports through Equifax, identity verification, employment and income verification, references and criminal searches cover common tenant-vetting needs. This breadth can reduce the need to assemble separate checks, though teams should choose checks appropriate to their process.

Turnaround: Certn describes automated workflows and industry-leading turnaround times, but individual checks have different schedules. Identity verification is instant; digital right-to-work and adverse-media checks take one day; basic disclosure takes 1–3 days, standard criminal checks 1–5 days, and enhanced criminal checks 8–15 days. Education, credential, employment and reference checks depend on source responsiveness, with the team initiating them within one business day. The variable times matter when a rental decision has a firm deadline.

Bulk and integrations: The API supports bulk sending and package creation, which is more compelling for property managers screening at scale than for one-off use. Certn also says its ATS integrations—including Lever, Workday, Greenhouse, iCIMS, Ashby, BreezyHR, Fountain and SmartRecruiters—are included for clients, with setup support. These integrations are oriented toward recruiting workflows and may matter less to a landlord focused solely on rental applicants.

Adverse action: An adverse-action workflow is included, a relevant capability for organizations that need a process for acting on screening results.

Pricing

Certn has no free plan; its published prices are per check, once. Identity Verification costs £3, paid once and is instant, making it the lowest-cost listed option for an identity check. Digital Right to Work Check is £6, paid once with a one-day turnaround. Education Verification, Credential Verification and Employment Verification each cost £18 as a one-time purchase; turnaround depends on source responsiveness, and the team initiates each within one business day. Adverse Media Check costs £20, paid once with a one-day turnaround.

Criminal-check prices rise with level and time: Basic Criminal Record Check – Basic Disclosure is £31.50, paid once with a 1–3 day turnaround; Criminal Record Check – Standard Level is £33.50, paid once with a 1–5 day turnaround; Criminal Record Check – Enhanced Level is £53, paid once with an 8–15 day turnaround. Reference Checks have custom pricing, with turnaround dependent on source responsiveness and initiation within one business day. Larger-scale packages and customized pricing are available by contacting Certn. This structure lets occasional users select checks individually, but teams should account for the combined cost of a package and any slower, source-dependent steps.

Platforms

Certn supports Android, iOS, web and API access. Mobile credential submission from any device is useful for applicants completing checks away from a desktop, while API access is the clearest fit for teams building screening into higher-volume workflows.

Who it's for

Certn suits property managers and landlords who need several kinds of screening, want applicant consent and mobile submission within the workflow, or handle enough cases to use bulk sending and API packages. Its separate check prices may also suit buyers who want to choose specific services rather than commit to an all-in package. It is less compelling for users who need a predictable completion time across every check or who screen so rarely that workflow tools add little.

Pros and cons

Pros: A broad set of credit, identity, employment, income, reference and criminal checks supports varied screening needs; bulk sending and API package creation serve high-volume workflows; consent forms are built in; applicant credentials can be submitted from any device.

Cons: There is no free plan, and costs accumulate when several checks are needed; reference pricing is custom; some verification turnaround depends on source responsiveness, while enhanced criminal checks take 8–15 days; regional hosting varies, so organizations should confirm the arrangement that fits their requirements.

Alternatives

For a wider comparison, browse Tenant Screening Software or Background Check Software.

PeopleCheck is worth comparing for UK buyers: it lists a Basic DBS Check at £32, paid once and an Adverse Social Media check at £50, paid once, both plus VAT.

TazWorks Software is another paid option on Android, iOS, web and API, with software pricing available by contacting TazWorks.

IntelliCorp may suit web-only users seeking a Standard plan that includes SSN verification with address history, government sanctions search including OFAC, a validated criminal database, nationwide sex offender search and Department of Corrections search.

Neotas uses custom quotes based on service, search depth and monthly volume, so it is an option when those factors shape the estimate.

ClearStar offers a paid, no-free-plan and no-free-trial alternative across Android, iOS, web and API; its Standard plan includes a National Criminal Database search, the first three county court criminal record checks with pass-through fees, and one education verification.

First Advantage has a free plan and a pay-as-you-go small-business option with no setup fees or minimum screening volume, for buyers who want to select available reports by role and hiring requirements.

IDfy Background Verification is an API-and-web option with a free trial package offered after completing its needs calculator.

SpringVerify is another paid option across Android, iOS, web and API.

Verdict

Choose Certn if you manage recurring tenant screening and want multiple checks, mobile applicant submission and API-backed bulk workflows in one service. Its range and workflow capabilities are the strongest reasons to consider it; the per-check costs and variable timelines are the reasons to look elsewhere if you need a fixed budget or a consistently fast decision process.

Verdict

Certn offers multiple screening checks and an API for larger workflows, with individual check prices listed in GBP. Confirm which checks and regional hosting arrangement fit your process before proceeding.

Where Specifiction places it

Alternatives to Certn Tenant ScreeningAll alternatives →