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First Advantage

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Spec score 8.1 #6 of 35 in Background Check Software

What it is

First Advantage provides employment background checks, identity verification, and related screening for organizations from small businesses to global employers. Its services include drug and occupational health screening, fingerprinting, and international checks across more than 200 countries and territories. Small businesses can invite candidates to submit the information and authorization needed for checks, track progress, and review completed reports online. Available reports vary by role, hiring policy, and applicable requirements. For connected hiring systems, First Advantage lists more than 100 ATS and HCM integrations, including Workday, iCIMS, and Bullhorn. Its REST API can initiate checks, return results, and provide real-time status updates; the company says its API can process thousands of screens per hour. The Trust Center lists multi-factor authentication, audit logging, role-based access control, and credentials including SOC 2 Type 2 and ISO/IEC 27001:2022. Customer care is described for candidates and employees, with dedicated technical support for integration setup. Pricing is on request, and the listed small-business option is pay-as-you-go with no setup fees or minimum screening volume.

Spec sheet

What it does
First Advantage provides employment background screening, identity verification and workforce verification services.Read 15 Oct 2026 · fadv.com
API
Its REST API can initiate checks, return results and provide real-time status updates within a connected system of record.Read 4 Oct 2026 · fadv.com
Integrations
First Advantage lists more than 100 ATS and HCM integration partners, including Workday, SAP SuccessFactors, UKG, Greenhouse, Jobvite and Dayforce.Read 15 Oct 2026 · fadv.com
Support
The company describes customer care for candidates and employees and offers dedicated technical support for integration setup.Read 4 Oct 2026 · fadv.com
API access requirement
API use requires a First Advantage API account that is available on request.Read 15 Oct 2026 · fadv.com
API documentation
The API page provides getting-started guidance, order models, status methods, webhook details, error codes and sample-code links.Read 15 Oct 2026 · fadv.com
API functions
The Standard API supports account and user management, package discovery, screening orders, status and report retrieval, and webhooks.Read 15 Oct 2026 · fadv.com
API security
First Advantage says it follows established enhanced-authentication practices and stores transferred candidate information in a compliant manner.Read 4 Oct 2026 · fadv.com
API throughput
The company says its API technology can process thousands of background screens per hour.Read 4 Oct 2026 · fadv.com
Business audience
The company serves organizations ranging from small businesses to enterprises and global organizations.Read 4 Oct 2026 · fadv.com
Business continuity
The Trust Center lists 24-hour recovery time and recovery point objectives and hosting with a major cloud provider.Read 15 Oct 2026 · trust.fadv.com
Candidate authorization
Candidates provide the information and authorization needed to begin a background check.Read 4 Oct 2026 · fadv.com
Candidate experience
Candidates can enter information, upload documents, manage tasks and track screening status through a mobile-first browser workflow.Read 15 Oct 2026 · fadv.com
Company legal status
First Advantage Corporation was incorporated in Delaware on November 15, 2019 and trades publicly on Nasdaq as FA.Read 15 Oct 2026 · investors.fadv.com
Company operating history
G2 lists First Advantage as serving customers since 2003.Read 15 Oct 2026 · g2.com
Company size and headquarters
LinkedIn lists First Advantage as a public company headquartered in Atlanta, Georgia, with 5,001–10,000 employees.Read 15 Oct 2026 · linkedin.com
Criminal-check speed
First Advantage states that 90% of U.S. criminal screens close within one day.Read 15 Oct 2026 · fadv.com
Customer scale
First Advantage reports more than 80,000 customers and over 200 million screens annually.Read 15 Oct 2026 · fadv.com
Geographic reach
First Advantage says it provides screening across more than 200 countries and territories.Read 4 Oct 2026 · fadv.com
Global reach
The company says it operates across more than 200 countries and territories.Read 15 Oct 2026 · fadv.com
Identity fraud controls
Its gig-economy offering includes identity verification, synthetic and duplicate-identity flagging, possible deepfake detection and continuous criminal monitoring.Read 15 Oct 2026 · fadv.com
Limit: candidate delays
Trustpilot reviewers describe background checks taking weeks or months, inaccurate results and difficulty reaching understandable support.Read 15 Oct 2026 · trustpilot.com
Limit: customer support
G2 review summaries repeatedly identify poor support, lack of clarity and delays as problems.Read 15 Oct 2026 · g2.com
Limit: reporting and workflow
Capterra reviewers report difficult reporting, slow screen transitions and cumbersome changes to drug-test locations.Read 15 Oct 2026 · capterra.com
Limit: smaller-business fit
TechRadar says customized pricing and implementation complexity may discourage smaller organizations.Read 15 Oct 2026 · techradar.com
Monitoring
Monitoring products cover criminal, driver, healthcare and global-sanctions records for ongoing risk management.Read 15 Oct 2026 · fadv.com
Praise: speed
Software Advice reviewers describe drug-screen requests and results as faster than their previous provider.Read 15 Oct 2026 · softwareadvice.com
Praise: usability
Capterra reviewers praise the customizable checks, ATS integration, user-friendly layout and fast criminal-screen results.Read 15 Oct 2026 · capterra.com
Rating on Capterra
4.3 out of 5 from 9 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
3.5 out of 5 from 114 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
4.3 out of 5 from 9 reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
2.6 out of 5 from 13 reviews for First Advantage Collaborate.Read 15 Oct 2026 · play.google.com
Rating on Software Advice
4.3 out of 5 from 9 reviews.Read 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot
1.5 out of 5 from 1,094 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
6.1 out of 10 from 8 reviews.Read 15 Oct 2026 · trustradius.com
REST API
The company says it can implement RESTful APIs connecting customer systems with its screening platform.Read 15 Oct 2026 · fadv.com
Screening coverage
Its listed services include criminal checks, drug and health screening, employment and education verification, fingerprinting, Form I-9/E-Verify, online checks and post-hire monitoring.Read 15 Oct 2026 · fadv.com
Screening services
Its screening solutions include background checks, identity verification, drug and occupational health screening, fingerprinting and international checks.Read 4 Oct 2026 · fadv.com
Security and compliance
The Trust Center lists SOC 2 Type 2, ISO/IEC 27001:2022, ISO/IEC 27701:2025 and ISO 9001:2015 among its compliance credentials.Read 4 Oct 2026 · trust.fadv.com
Security certifications
The Trust Center lists SOC 2 Type 2, ISO/IEC 27001:2022, ISO/IEC 27701:2025, ISO 9001:2015, EU-U.S. Data Privacy Framework and PBSA compliance.Read 15 Oct 2026 · trust.fadv.com
Security controls
Trust Center materials list multi-factor authentication, audit logging, role-based access control, vulnerability management and penetration testing.Read 15 Oct 2026 · trust.fadv.com
Small business limits
Available small-business reports vary by role, hiring policy and applicable requirements; the page does not publish a universal price list.Read 4 Oct 2026 · fadv.com
Small business workflow
Small businesses can send screening invitations, track progress and review completed reports online.Read 4 Oct 2026 · fadv.com
Software ownership model
LinkedIn describes the platform, data and APIs as proprietary technology, so the product is not presented as open-source software.Read 15 Oct 2026 · linkedin.com
Standard API protocols
The XChange Standard API supports XML over HTTPS and SOAP over HTTPS transactions.Read 15 Oct 2026 · fadv.com
Support channels
Candidate support includes a status tracker, help portal, live chat, telephone, email and an online form.Read 15 Oct 2026 · fadv.com
Trust controls
The Trust Center lists multi-factor authentication, audit logging and role-based access control as product security measures.Read 4 Oct 2026 · trust.fadv.com
Verification database
The mid-market solution uses a proprietary Verified! database containing more than 130 million records for employment and credential verification.Read 15 Oct 2026 · fadv.com

Plans and prices

Custom quote Priced on request pricing varies by screening package and requirements · no published plan details Read 15 Oct 2026 · softwareadvice.com
Small Business Background Checks Priced on request Pay-as-you-go · no setup fees · no minimum screening volume · choose available reports for the role and hiring requirements Read 4 Oct 2026 · fadv.com

Every First Advantage plan and price →

Strong points and limits

Strong points

  • Screening coverage across more than 200 countries and territories
  • More than 100 ATS and HCM integrations
  • API provides real-time status updates
  • Small-business option has no minimum screening volume

Limits

  • Pricing is on request
  • Available reports vary by role and hiring requirements
  • No universal small-business price list is published

Who it suits

It suits employers that need screening for candidates across roles or countries, from small businesses to global organizations. Teams connecting checks to an ATS or HCM may value the listed integrations and REST API.

Verdict

First Advantage offers a broad set of employment screening services, online workflows, integrations, and API options. Report availability depends on hiring context, and organizations need to request pricing.

Where Specifiction places it

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