SingleKey vs TenantAlert
SingleKey
singlekey.comTenantAlert
tenantalert.comSide by side
| Figure | SingleKey | TenantAlert |
|---|---|---|
| Price from | $0.42/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Tenant Screening Software | 8.5 (#6) | 7.2 (#21) |
| Integrations | Enterprise API integrations listed include Yardi, Buildium, Rent Manager, LeadSimple, Entrata, AppFolio, Property Vista, and Propertyware. | The API page lists a JSON API, webhooks, sandbox access, and configurable workflows for integrating screening into another platform. |
| Security | SingleKey says it is SOC 2 Type 2 compliant and describes validated security controls and incident response procedures. | The privacy policy says payment information is encrypted on secure servers and access to information is limited by code names and passwords. |
| Support | Customer support is available by live chat, email, and phone on weekdays and Saturdays, with hours listed on the support page. | Live customer support is available Monday through Friday from 7:30 a.m. to 5:00 p.m. Pacific time, and the screening service is automated and available 24/7. |
Plans
SingleKey
- Automated Rent CollectionFree
- Pre-screeningFree
- Pre-screeningFree
- Rent Guarantee$5 a year
- Rent Guarantee$5 a month
- Bank-Verified Income add-on$10, paid once
- Tenant Screening Report$29.99, paid once
- Tenant Screening Report$29.99, paid once
- EnterprisePriced on request
TenantAlert
- BASIC$24.95, paid once
- PLUS$29.95, paid once
- PRO$39.95, paid once
- PREMIER$49.95, paid once
In their own words
SingleKey
SingleKey provides rental screening and management services for landlords, property managers, realtors, and tenants. Its Tenant Screening Report combines an Equifax credit check with rental, income, employment, and background information; checks include credit, criminal, eviction, income, and identity screening. Rent Guarantee covers up to 12 months of rent, capped at $60,000, in cases of delinquency. It also includes up to $10,000 for unpaid court-ordered malicious tenant damages and up to $2,000 in reimbursed legal fees, subject to eligibility and terms. Tenants can use co-signer services and a shareable rental application; SingleKey says sharing its credit report does not affect the tenant’s credit score. Pre-screening costs nothing. Tenant Screening Reports start at $29.99 per once, billed per report, with no subscription or signup fees. Rent Guarantee starts at $5 a year, billed at 5% of monthly rent per tenant with annual payment. Enterprise API integrations include Yardi, Buildium, Rent Manager, LeadSimple, Entrata, AppFolio, Property Vista, and Propertyware; enterprise pricing is volume-based.
TenantAlert
TenantAlert provides tenant screening reports for landlords, property owners, property managers, and real estate brokers. Depending on the report, screening can cover credit history and scores, criminal and eviction searches, check verification, address history, tax liens, judgments, and other verification services. Credit reports are available from Equifax, Experian, or TransUnion. Its listed plans are charged per report: BASIC is $24.95, paid once, PLUS is $29.95, paid once, PRO is $39.95, paid once, and PREMIER is $49.95, paid once; the landlord or tenant pays. In the standard application flow, applicants receive an emailed link to apply, verify identity, and authorize release of their credit report. Approved, underwritten clients can instead access instant credit reports without waiting for applicant authorization. The API supports JSON, webhooks, sandbox access, and configurable workflows; API screening reports start at $0.50, with prices varying by report and volume. TenantSelect offers configurable screening recommendations. LeaseGuarantee covers lost rent, damages, and legal expenses up to $10,000, with an annual fee starting at $299. The service is available on web and through an API.