SipPulse Softphone vs Zoiper

SipPulse Softphone is a professional softphone for telecom operators, virtual PBX providers, contact centers, ISPs and SCMs. It supports voice, video and messaging across Android, iOS, Linux, macOS, web and Windows. The browser version uses WebRTC and runs without installation. Voice calls can use Opus, G.722 or G.711 for HD audio; video supports H.264 and VP8, and instant messages use SIP MESSAGE. The technical specifications list TLS for signaling, SRTP for media and encrypted credentials. Accounts can be provisioned automatically over HTTP or HTTPS using XML configuration, including codec settings. Android ConnectionService links the app with system calls, and Janus Gateway is integrated with SipPulse SoftSwitch for WebRTC. The App SipPulse plan is free for iOS, Android, Windows and Linux, with unlimited users and installations. Mobile users need valid SIP credentials. White-label publication under a client's brand is offered, while the Chrome extension is marked as coming soon.

Zoiper is a service-independent VoIP softphone for voice and video calls, messaging, presence, and fax. It runs on Android and iOS, as well as Windows, Mac, and Linux; use requires a computer or smartphone, an internet connection, and a VoIP provider or PBX. Listed calling tools include forwarding, attended and unattended transfers, auto-answer, recording, and SIP conferencing. Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat. Contact features include Outlook and macOS Address Book integration, LDAP contacts, CSV import, and click-to-dial CRM connections such as Vicidial, CallPro, Nimble, Freshdesk, and Salesforce. Zoiper describes a Banafo integration that transcribes VoIP call recordings and produces titles, summaries, classifications, and entity extraction. Zoiper 5 Free costs nothing for non-commercial use, with one account and two lines. Mobile team licensing costs €29.88 a year, billed annually, for teams of at least 10 users. Zoiper 5 PRO is $59.95, paid once, with a perpetual license per seat and operating system.