SlaMetric vs Web Help Desk
| SlaMetric | Web Help Desk | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | Free | $26.67/mo |
| Open source | No | No |
| Platforms | Web | iOS, Linux, macOS, self-hosted, Web, Windows |
| Free plan | Yes | No |
| SLA reporting | Yes | — |
| API access | Yes | — |
Both are listed in Best IT SLA Management Software. On Specifiction, SlaMetric scores higher on our published basis.