Tech riderRev. 23 Sept 2026
Web Help Desk
- 1Runs onWeb, Windows, Mac, Linux, iOS
- 2Costspaid from $26.67/mo
- 3SLA managementYes
- 4Knowledge baseYes
- 5Employee portalYes
- 6Asset managementYes
- 7Single sign-onYes
- 8Approval workflowsYes
8 lines stated Written from the maker's own pages: solarwinds.com
Overview
Web Help Desk is ranked #10 of 50 in IT SLA management software on Specifiction. It runs on Web, Windows, macOS, Linux, iOS. There is no free plan. Paid plans start at $26.67/mo.
Web Help Desk plans and pricing
All plans1–5 technicians $533/yr Annual subscription; price per technician, per year. 1–5 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
6–10 technicians $524/yr Annual subscription; price per technician, per year. 6–10 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
11–20 technicians $517/yr Annual subscription; price per technician, per year. 11–20 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
21–30 technicians $507/yr Annual subscription; price per technician, per year. 21–30 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
31–40 technicians $492/yr Annual subscription; price per technician, per year. 31–40 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
41–50 technicians $473/yr Annual subscription; price per technician, per year. 41–50 technicians · Unlimited end users solarwinds.com · 23 Sept 2026
Compared on IT SLA management software
- Free plan
- Nosolarwinds.com
- SLA management
- Yessolarwinds.com
- Knowledge base
- Yessolarwinds.com
- Employee portal
- Yessolarwinds.com
- Asset management
- Yessolarwinds.com
- Single sign-on
- Yessolarwinds.com
- Approval workflows
- Yessolarwinds.com
- Mobile apps
- Yessolarwinds.com
Company
- Founded
- 1999solarwinds.com · 28 Sept 2026
- Headquarters
- Austin, Texas, USAsolarwinds.com · 28 Sept 2026
Best Web Help Desk alternatives
See all 20 All accessCh 01 Desk365 Free planFree trialAndroid from $12/mo7.7 All accessCh 02 GLPI Free trialAndroidAPI from €19/mo7.6 All accessCh 03 Jitbit Helpdesk Free trialAndroidAPI from $24/mo7.6 All accessCh 04 Matrix42 FastViewer Free trialAndroidiOS from €45/mo7.6 All accessCh 05 Effigate Free trialAPILinux from $79/mo7.2 All accessCh 06 Chronodesk Free trialAndroidiOS from $15/mo7.1
Where it ranks on Specifiction
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Sources
- solarwinds.com/web-help-desk· checked 28 Sept 2026
- solarwinds.com/web-help-desk/pricing· checked 23 Sept 2026